The property manager was adequately helpful.
The vacation rental was clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Our family of 17 stayed at this very nice & comfortable home for 8 days in July. There was plenty of space for our 7 grandkids to play - nice grass area, pool, spa, & beach. (Due to rainy weather, ocean was a bit murky, but it didn't stop them!) We did, however, encounter a few problems upon arrival: very slippery floors in the upstairs bedrooms, wads of bedding items on the downstairs "nap" bed, missing screens from 2 windows, & window blinds on the floor. We moved the blinds to a safer place & notified HBH, who came the next day to correct the slippery floors & retrieve the bedding items. No one ever came to put up the screens, so we had to keep those windows closed after having an infestation of small flying insects at night early in our stay. As mentioned in earlier reviews, the spa leaked & needed to be refilled daily. The pool filter was evidently not on at all, so the pool was completely green on our 3rd day. (We thought it had been a dark bottom pool!) Their pool man was on vacation, so Victor, (the very helpful tenant!), with the help of my son-in-law, got the filter cleaned & running. When the upstairs shower was used, water dripped through the recessed light at the foot of the stairs.(All of these items & more were reported to management - very nice people, but no action was taken while we were there.) We all had a very relaxing, fun-filled time."
Guest: Monica W.
Date of Stay: July 2015
Review Submitted: July 31, 2015