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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation
"We enjoyed a week of fishing, bird watching, peace and quiet in this comfortable home right on the water! We loved the covered deck to "kick back" and watch the world go by. We explored Great Barrington and other areas in the Berkshires. We plan a return trip next year!"
Guest: Joe and PattyDate of Stay: June 2014Review Submitted: June 19, 2014
"We are not sure if this is the correct way to respond to a review like the one below - but considering how passionate we are about providing our guests with great service and how much we truly care about our property, we wanted to follow up on the concerns listed -
- We are very proud of the property, both the fact that it has it own private dock, its own boats to use and the fact - as displayed and showcased on the site - over four acres of property with diverse paths to stroll and enjoy the Berkshires. A trip around Monterey and Lake Garfield will show that there are very few areas in the Berkshires that provide that much land and private docks access to enjoy the lake. While we are sorry they were expecting the house to be right on the water, we are not looking to misrepresent the house is anyway.
- Up until this renter, we have never received about water pressure. It should be noted that like many in the area we get our water from a well, we also invested a great of money to have the water filtered and softened. It is very nice. Immediately after their stay, we went to the property ourselves to understand the issue they were describing. We could not find any issue. We could only fairly assume that a much larger group of people stayed at the house then agreed to and that the well could not handle everyone taking a shower at once.
- Regarding the appliance concern. This is really unfair. During their stay the refrigerator broke. Instead of wasting time making an appointment with a repair man, accessing the problem or ordering a part, we immediately just bought a new fridge and paid extra to have it delivered within 24 hour. In the interim, we had our property manager open up our private pantry and let them use our personal fridge and freezer. I am not sure what else we could have done.
- Regarding the trash concern. Being in the position is unfair. Our property manager came to the house immediately and cleaned up the mess.
We understand the Sterns were not happy with their stay and that is well within there right. Prior to their stay, considering the many, many pre-stay phone calls they made to us - with special needs and questions, we thought it might be a bit of a high maintenance visit. What we did not realized is that after working so hard to address their needs, they would then look to unfairly characterize their stay. Please know we did everything to make their stay perfect. Thank you."
Guest: Owners Respond to the SternsDate of Stay: January 2015Review Submitted: January 28, 2015
"Our stay was awesome! We were in such a peaceful state of mind after arriving that we didn't even care about doing all the things we had planned before the trip. Just being in the house, on the dock (our granddaughter's favorite spot) or walking the dirt road leading to the cottage was all we needed to do. We did go to a wonderful production of The Other Place in Pittsfield
that we enjoyed very much and General Store was a great place for brunch, then again for late afternoon cookies and ice cream which we would take back to the house to enjoy with a fire and a movie. We all agreed that we really need at least one more week in our perfect retreat. Thank you for allowing us to share in the beauty and magic of your Moore Cottage, it is an experience we will always hold dear in our hearts. Kindest regards, Bill, Sandi and Camille
PS-Can not wait to stay there again."
Guest: Bill and SandiDate of Stay: June 2014Review Submitted: June 22, 2014
"This charming cottage in the midst of the forest is a delightful find! My husband and I stayed here for about 10 days in August. Our adult kids came out to join us for a couple of nights. We all had a wonderful time, including picnics at Tanglewood and Jacob’s Pillow, wandering around Great Barrington, and a day trip to Mount Greylock and the Clark Institute in Williamstown. But best of all was reading in the hammock on the screen porch with a cup of coffee, or listening to music while chopping vegetables for dinner in the big open kitchen. The kitchen is well stocked for cooking, and the hosts have arranged the house very intuitively so that everything is right where you need it. Their recommendations for places to eat, local hikes, and other entertainments helped us get situated right away, and they were very gracious and responsive to any inquiries. We really enjoyed the mix of quiet solitude and cultural activity—not to mention the beauty of the natural setting – and hope to go back when the opportunity arises."
Guest: CarolineDate of Stay: August 2014Review Submitted: August 26, 2014