Feedback

VRBO is part of the HomeAway family, the world leader in vacation rentals with over 1 million listings. We offer the largest selection of properties for any travel occasion and every budget. We’re committed to helping families and friends find a perfect vacation rental to create unforgettable travel experiences together. Learn More

This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Berkshires reviews

  • A Response to the Stern Review Below

    "We are not sure if this is the correct way to respond to a review like the one below - but considering how passionate we are about providing our guests with great service and how much we truly care about our property, we wanted to follow up on the concerns listed - - We are very proud of the property, both the fact that it has it own private dock, its own boats to use and the fact - as displayed and showcased on the site - over four acres of property with diverse paths to stroll and enjoy the Berkshires. A trip around Monterey and Lake Garfield will show that there are very few areas in the Berkshires that provide that much land and private docks access to enjoy the lake. While we are sorry they were expecting the house to be right on the water, we are not looking to misrepresent the house is anyway. - Up until this renter, we have never received about water pressure. It should be noted that like many in the area we get our water from a well, we also invested a great of money to have the water filtered and softened. It is very nice. Immediately after their stay, we went to the property ourselves to understand the issue they were describing. We could not find any issue. We could only fairly assume that a much larger group of people stayed at the house then agreed to and that the well could not handle everyone taking a shower at once. - Regarding the appliance concern. This is really unfair. During their stay the refrigerator broke. Instead of wasting time making an appointment with a repair man, accessing the problem or ordering a part, we immediately just bought a new fridge and paid extra to have it delivered within 24 hour. In the interim, we had our property manager open up our private pantry and let them use our personal fridge and freezer. I am not sure what else we could have done. - Regarding the trash concern. Being in the position is unfair. Our property manager came to the house immediately and cleaned up the mess. We understand the Sterns were not happy with their stay and that is well within there right. Prior to their stay, considering the many, many pre-stay phone calls they made to us - with special needs and questions, we thought it might be a bit of a high maintenance visit. What we did not realized is that after working so hard to address their needs, they would then look to unfairly characterize their stay. Please know we did everything to make their stay perfect. Thank you."
    Guest: Owners Respond to the Sterns Date of Stay: January 2015 Review Submitted: January 28, 2015
    View listing
  • Great Vacation!

    "Thank you for letting us rent your home! We and a wonderful family vacation! the 1822 house is a perfect spot for a large group who wants to be together, cook and enjoy all the the Berkshires has to offer. The home is large and spacious and you never feel crowded or on top of your fellow vacationers. It is stocked with all of the amenities one can need and is conveniently located next to food stores, shopping centers, and cute downtown business districts. We definitely recommend the Chili at the Pub at the Red Lyon Inn! Kevin, the property manager is very responsive and answers all questions immediately. we give this home two thumbs up!"
    Guest: Anonymous Date of Stay: December 2014 Review Submitted: January 1, 2015
    View listing
  • Perfectly located

    "Our second time at the Mapleleaf Country house! What a great peaceful getaway from the hustle and bustle. I had to study for an online course so the quiet and Internet were important to me. Pictures are accurate, plenty of basics, linens and towels. Beds are comfortable and great heating system for the cold weather stay. In the heart of the Berkshires so lots to do. Want to come back in the summer to take advantage of their deck and outdoor fire pit. Dog friendly and good for singles and families."
    Guest: Dale Date of Stay: March 2015 Review Submitted: March 29, 2015
    View listing
  • Very comfortable AND conveniently!

    "This property was perfect for our purposes. Our family of four wanted to be near relatives for Christmas without imposing. We hosted a pre-Christmas party for nineteen with no problems on space and I made a prime rib dinner for Christmas, having every kitchen accessory imaginable. The living dining area is very spacious as is the kitchen. We loved the wood burning fireplace with plenty of wood available. The owner was very accommodating and easy to work with. Although we did not use the porch in the dead of winter, I can see it would be a true asset in the summer. Overall, it was just what we wanted."
    Guest: Anne K. Date of Stay: December 2014 Review Submitted: January 9, 2015
    View listing
Sponsored Advertisement