"I am another rental property owner in Green Cove (renowned for my "high expectations") and reserved this condo to accommodate overflow for a large gathering I host every year. Stacy was a pleasure to work with from beginning to end. She's a true professional who attends to all the details. Her communication was timely, helpful, and super polite. When I experienced an injury and was late in my responses to her, she was very compassionate, understanding and flexible. I could tell she understood the risk I was taking in putting my guests in her care and trusted she wasn't going to let me down. I was not disappointed. I received a call the day before arrival telling me that things were all set and making sure I had everything I needed, a follow-up call from her the day of arrival to ensure all was OK, and one immediately after check-out to see how things went. Stacy truly embraces the "guests not renters" motto and does all she can to ensure their experience is the best it can be. I can assure you, I will recommend her condos every time I need overflow.
The best testimony I can offer, though, is the email I received from the guests after their departure:
"Thanks again for hosting another awesome summer family gathering. We really appreciate you taking care of getting us the extra condo for the occasion. It's always special to come to the area, but having the "loft" condo made it even more comfortable as our numbers have increased so much. You did a great job picking a place! I admit I was relieved that we didn't have to replay the scenario from "nightmare condo" we used a few years back. This new place was fresh and welcoming, compared to that other dated, dirty and needing a lot of repair condo. This place was spotless! The furnishings were in great condition and functional, yet very "beach house" in style. Everyone loved the huge flat screen TV and "hangout" area upstairs. The changes to the kitchen that allowed for a full size stove and extra storage were really cool. Clean up was a cinch because the owner left notes on exactly what to do (and it helped that it started out so clean and we weren't cleaning other's messes like that other place). What an exceptional value. Please tell your neighbor how much we loved everything. I hope we can get this place again next year because it was just perfect. Close to your condos plus all the bells and whistles. As always, we appreciate all your hard effort to make our special weekend so great for everyone.""
Guest: julie k.
Date of Stay: August 2015
Review Submitted: August 19, 2015