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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation
"The five stars is for the condo itself. NOT for the realtor. Renting through Sterling Realtors was a complete nightmare.
My husband and I rented a condo through Claire at Sterling Realtors for our Honeymoon last weekend. The staff and condo at diamond beach was amazing! However, going through Claire at Sterling Realtors almost ruined our weekend. First off, she provided the wrong address in the "directions" email, so we were stuck driving up and down the seawall searching for the condo. After finally giving up on finding the condo, we parked our car at her office (we needed to drop our car off the night before our stay since our chauffeur for our wedding night was going to drop us off at the condo in another car the next day).
We never got a correct address from Claire or Sterling Realtors. We only got a correct address after calling the staff at diamond beach, completely separate from sterling realtors, who actually commented that several people who rent through sterling realtors get lost on their way to their condo. Then instead of Claire apologizing or admitting her mistake when we confronted her with the issue, she insisted that it was somehow our fault because she "has rented out over 700 condos in her career" and that "she has tried telling google to fix their directions to the condo." Really?! She was blaming EVERYONE else instead of simply accepting her mistake.
Then the real icing on the cake was when we asked to be reimbursed for a taxi ride to go pick up our car at her office (remember, we dropped our car off at her office the night before when we couldn't find the condo and we were now at the condo after our wedding chauffeur dropped us off) and she replied "NO ABSOLUTELY NOT!" I was shocked! So long story short, we were stuck paying a $40 taxi ride out of our own pocket to go pick up our car from her office when she was the one who provided the wrong address in the first place.
Don't let this review scare you away from Diamond Beach Condos, but whatever you do DON"T rent a diamond beach condo through Sterling Realtors!"
Guest: Ashley H.Date of Stay: September 2015Review Submitted: October 1, 2015
"This unit was perfect for all 8 of us. This was our annual Galveston girls weekend and we always choose Diamond Beach Condos for our stay. Beds were comfy and the master bath shower was awesome! View is terrific!"
Guest: AngelDate of Stay: August 2015Review Submitted: September 15, 2015
"We rented through Sterling Realtors. They were very specific that we could not check in until 4. So we played on the beach until check in time. The until was very clean. By this time we were hungry and ready for dinner. I realized there was no hand soap, no dish soap, no extra trash bag, one roll of extra toilet paper, and exactly 6 bath towels for the 6 of us staying. We had to leave and buy hand soap and other supplies. I asked Steting about the soap and they said it is up to the owner of the unit to provide what they want. For the price we paid I would not rent this unit again. We have stayed in another unit before which was just as nice and provided soap. We love the complex we have a few little ones and all the amenities are great!"
Guest: Christina W.Date of Stay: August 2015Review Submitted: August 20, 2015
"I thought the condo and location were great. Have stayed at Diamond Beach for four consecutive summers and know there are few properties that have as many wonderful amenities: lazy river, water slides, arcade, theater, fabulous indoor and outdoor 3 tiered pool. The beach was perfect this year with new restoration and no sea weed. Close to many restaurants or just grill and eat in on the expansive patio. The only improvements that would make it 5 star would be to keep the condo better maintained as the walls need painting and repairs needed to window shades, kitchen faucet and re-caulk shower. Otherwise, hoping to return next summer."
Guest: Diane W.Date of Stay: July 2015Review Submitted: August 5, 2015