Canceled bookings will not receive a refund
Amazing Views and a great family location
The condo was as advertised. Beautiful and spacious. Great location and owner was a great host.
Don’t stay here. Broken refrigerator, rude owner who insulted my family, we were being harassed for leaving at 11:00 when our check out time was 10:00. Cleaners showed up early and insulted us for taking too long to pack and leave. Both the owner and manager of this property tried to charge us extra for leaving some fresh food behind in the condo because we could not pack everything. We cleaned dishes and did laundry before we left. Never staying here again
I hate to hear that your experience was not as you anticipated!
I was disappointed the refrigerator caused problems as well. However, after the repair service defrosting the condenser and adjusting the thermostat that had been turned too low, you never indicated to me that there were continued problems. I would have been happy to have the appliance service come re-check their work!
As for check-out: The cleaning service did show up early and I defended you all and let them know they would have to wait until the stated check out time of 10am to clean. We list the check in and subsequent check out times in my info email to you, it's listed in the rental agreement you accept on VRBO, it's listed again on the same rental agreement I have you sign, and it's also listed in the check out instructions.
We charged the extra fee because our cleaning service had to call in additional personnel to assist with the clean so that our next guests were able to check in on time because of the delay. I would like to note that we cannot keep any items (food, plastic ware, etc.) from a previous guest, that is a health hazard. Our check out instructions list you should take or throw away all belongings that you brought into the unit.
I hope you all of the best in your future travels! Warm wishes - Donnarae
We loved this condo, it was perfect for our family. Easy to get to the pool and beach. It had everything we needed! Would stay here again!
I would love to have you all again! Thank you for leaving a review. Donnarae
Beautiful Gulf View
This property has an excellent view of the water. It is very comfortably furnished with everything you need for a relaxing getaway. The property manager provided superior customer service that far exceeded our expectations.
Ralph, I'm so glad to hear you enjoyed your stay. Thank you for the review! Donnarae
We enjoyed this condo! It was clean with new carpets and all the amenities you would need at the beach (beach chairs, boogy boards, etc). We had issues with the fridge early on, and Donnarae was quick to help us get maintenance in to fix it. For groups, one thing to know is that the resort does not allow for late nights. Though the stated quiet time is 10pm, we were told to quiet down at 9:30pm when we had friends over. This is unfortunate given that the unit is a great size for friends to get together! However, we would still go back because we had a great experience overall.
Angela, thank you for the review! I do hope to hear from you in the future! Donnarae
Tops'L Tides stay
Wonderful room. Great experience!
I'm glad you all enjoyed the unit!