Executive Villas Florida
- english, portuguese
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Nice villa, tired decor and many things needed replaced or repaired on arrival
Large villa in great location, pool area great but needed cleaned on arrival, also air con not working up stairs, lack of cups, toaster and kettle needed replaced and cleaning not great. All sorted within a day but wasted a day of our holiday sorting out issues. Carpets were badly stained in places. Management company sorted out the issues although they couldn't supply me with safe combination. Despite this we had a great time at the villa once issues were sorted out.
Nice house poor communication
House gave us plenty of room and mostly as described. Furniture was a bit more worn, but still pretty good. They forgot to give us the gate code and after several calls and wrong information we finally got in. The pool heat was off the first two days we were there. On the 4th day it was finally on but shut off at night even though temps were well above 50 degrees. On our last full day the pool heated up to a point we couldn't use it. Requested a refund as you have to pay in advance for pool heat but have yet to get a response.