100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Poor security and communication
I have one concern and one complaint.
The concern I had was that there are two doors you must go through to get into the condo. You must go through a main door, which then gets you to two different condos, each door has a numbered lock you must key in. The number I received for both the main door and the door to the condo were the same number. I did have a concern that the people staying in the condo next door had they simply tried to use the code they used on the main door on the condo I was staying in would have gotten in. I brought this to the attention of the property manager after the stay, and was told that they give two different numbers to use, one for the main door and one for the door to the condo, when I advised him to review the info provided for my stay and that I was only ever given one number, I was simply ignored after that.
This brings me to the complaint. Prior to my stay I had a question. I asked the manager and was given an answer, I wanted a bit more clarity and asked another question but that one went unanswered. During my stay I had another question and that also went unanswered.
While the actual condo wasn't bad, if you stay here make sure you get two numbers for the two doors.
Centrally located in the pedestrian village of Mont Tremblant by the cabriolet
This small condo/hotel room has basic furnishings and the owner Rock was helpful. This hotel complex comes with nice features including a small gym, large hot tub, indoor ski locker, indoor parking and a Starbucks. The central location was convenient however due its location the room can be noisy at times. Our overall experience was very good.
Great location. In the center of the village.
It was exactly what we expected. Great price compared to places around us. We were there for Ironman and we only had to get in the car once to get some groceries.
Great location and a lovely hot tub!
We had a lovely stay at this property. I would say there were little things missing that would have made it perfect - a coffee machine would have been nice, shampoo and soap, little things like that. We would definitely go back! Thanks!