Pigeon Forge pet friendly cabin rentals: Crestview Chalet 362 is a 1 bedroom, 1 bath cabin located about 4 miles from downtown Pigeon Forge. This beautiful cabin takes advantage of the panoramic Mt. LeConte mountain views, with out having a mountain drive. The Crestview 362 chalet features a wood burning fireplace, washer/dryer, Color TV with cable, DVD Player and VCR. There is a full sized, fully equipped kitchen with dishwasher, microwave and coffeemaker, and a charcoal cooking grill. The bedroom has a queen-size bed and an indoor whirlpool, and a Playstation 2. There is a pool table, 42 inch plasma TV, Wii gaming system, and a sleeper sofa in the living room. There is a 4 person hot tub on the deck, with a quiet beautiful, vast mountain vistas. Crestview 362 pet friendly cozy cabin that sleeps up to 4 is great for your getaway.
Mountain Memories 1 Bedroom 1 Bathroom sleeps 4
- Calendar last updated:
- Nov 16, 2018
Check-in: 3:00 PM
Check-out: 10:00 AM
It was okay.
I received a call the day before my arrival that they wanted me to arrive early because they were closing early due to the holiday. Check in was at 3. I got there at 2:30. The cabin was not ready and they told me they would call me when I could come back and get the key. At 4:10 I stopped back by and they said they were not sure if it was ready but they would go ahead and give me the key. They said the road was icy and they had a hard time getting up there to clean. When I got there, there was no ice or moisture. When you opened the door to the cabin the smell of cigarette smoke was so strong it made me nauseous. I called the office and told them and they acted like they knew nothing about it. They told me I could leave for a few hours while they brought a odor machine in. At this time it was 4:30. I told them no, I would go to the store and buy odor destroyer. Five minutes later a girl walks in the cabin not knowing I was there. She tells me she is there to check out the odor because she heard the last occupants asked for another cabin because of the odor. She walks around and sprays Snuggle air freshner. So, obviously they knew and lied to me. Then I went to take a bath in the jacuzzi tub, filled it with water and a bath bomb and the tub does not work. The hot tub had a greasy flim in it. There was one plate in the cabinet. Overall it was okay.
We appreciate you taking the time to let us know about your stay. Fireside Chalets strives on customer service and without your comments we would not know where we need to improve. We wanted to let you know that we have received your comments and appreciate your business. Again, thank you for taking the time to let us know about your stay. We hope to see you again soon.
There was cat hair everywhere. The owners wasn’t supposed to allow animals but did sometime. Myself and my husband got cat hair all over us. The jacuzzi didn’t work. Some of the dishes was not cleaned well. Stuck on food on silverware. The pool table was very dirty and unlevel. Sides were dented in. Felt saddened by the whole experience. Will not recommend to anyone.
Thank you for taking the time to share your experience. The cabin you reserved is pet friendly. Regardless of it being pet friendly, we only accept dogs. We do ask the guests to call us if there is anything we can do to make their stay more enjoyable. We would have been happy to send the cleaning contractor out to correct these issues. We are so sorry for any inconvenience this may have caused.
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