3 Bedroom, 3 Bath Chalet, Sleeps 10
My family loved it
It was a pretty nice place, and had everything you need to create memories.
Good collection of movies, great pool table, jacuzzi, hot tub, toys for kids of all ages.
Board games for families.
Great location (close to dollywood and parrot mountain), fully stocked, plenty of room. The deck makes you feel secluded even though you're in a neighborhood/subdivision. The community pool was too chlorinated for us, which is no reflection on the management company or the owners.
Everything about the cabin was excellent. The only complaints would be not enough toilet paper and the video game didn’t work, but we weren’t in the cabin long enough to really mind! Beautiful scenery and lots to do!!
Thank you for taking the time to share your experience. We appreciate you staying with us and look forward to welcoming you again.
Limited water in a nice place.
This is a nice place except for the water issues. The water shortage to this house caused us to have no water from 9 p to 6 a. This is a problem when you have 10 people in a house.
The management company knew about this issue and never mentioned this prior to our arrival. Shame on them! We could have stayed in another property with no issues.
We appreciate you taking the time to share your experience. We are glad that you enjoyed the cabin and are so sorry for the inconvenience of the water issue that the Hidden Springs Association was going through.We are not in control of matters of maintenance in home owners associations. As soon as Hidden Springs Association notified our office on the 27th that the area was experiencing water issues, we called and spoke to you about it the on the 27th. We would have been happy to accommodate you in another cabin if there was any availability to transfer your group to. We were booked for the holiday and did offer a full refund so you could get accommodations that did not have any water issues during the stay elsewhere. You did speak with our guest relations manager and decided to stay. Thank you for taking the time to speak with guest relations about this and we were happy we could get this resolved for your group.
Wonderful 1st Cabin holiday, will definitely come back again!
My family, friends and our children, party of 10 were really impressed with the cabins cleanliness, facilities and the location, it was a perfect vacation for everyone! The check in at Fireside Chalets was welcoming and staff was very helpful answering our questions. The cabin in itself is self explanatory from the pictures on the Internet and very well kept. It was extremely nice to see a lighted Christmas tree and warm fireplace which our children loved. There was lots to keep everyone occupied, the games room and outdoor games, the hot tub which is much bigger than the picture, the wonderful views while having morning coffee rocking away on the patio...the kitchen was fully equipped with everything we needed as we had our 3 meals at home most days, the beds were very comfortable, the bathrooms very spacious. We loved everything about this home and wished our stay was longer. The location is right next to Dollywood, the Gatlinburg Ski resort was 30 mins away and it was snowing the day we went so it was so pretty driving through up the mountain. Everyone in the town centre was extremely nice and you must visit the incredible Christmas Place if you love Christmas decorations even most places were nicely decorated.Everything was perfect and we look forward to visiting again soon. Thank you for a wonderful holiday experience!
Thank you for staying with Fireside Chalets. We are glad that your family enjoyed their holiday. We look forward to welcoming you again in the future.
The property was clean and comfortable. A little smaller than we were expecting.
Overall....The cabin was clean and comfortable with everything needed to cook and grill. Plenty of games and activities to do at the house also. Location is surprisingly close to a gas station or even the outlets in pigeon forge.
Thank you for taking the time to share your experience. We appreciate you staying with us and look forward to welcoming you again in the future.