Owner's Response: In response to "it was okay": I have asked maintenance to install a flooring transition strip to take care of the issue at the carpet. It seems like a lot of the carpets in the building wear faster where the carpet meets the tile. The new protective strip should solve the problem. The bathroom faucets are the kind with one center round handle and they do take a few turns to get used to. They are not old and can be bought today at any Home Depot or Lowes. The thermostat is original to the building but still works properly. However, we will update to a new digital one soon. Hurricane Mathew did some damage to the bottom level where the game room and snack bar are located.The game room is closed at this time as management works to get it up and running. The snack bar is open and owners are working hard to get up to full speed. You may need to purchase some small items during your stay as is the case with most condos. There is a washer and dryer in the condo if you need to wash a load. We believe our condo is a beautiful and relaxing place to stay. It is a great place to just leave your worries at home and rest and have fun. When you live at a place it is easy to see small things that need to be done and to take care of them. Since the condo is a rental, we do value our guests' comments which help us keep the condo in good repair and make it a top notch place to stay. I have contacted management about the check-in delay. We apologize for the wait to access the condo and will work to assure that it does not happen again. Thank you, Mike and Sharon Ring owners