Four Bedroom Villa, Sleeps 8
- english, french, spanish, portuguese, italian
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:18
We stayed for two weeks with 4 children. The property is lovely and spacious. The pool was perfect. The sun however disappears around 4.30 - 5pm in the afternoon behind the house - so for you sun lovers - you need to go the beach then.
The house needs mirrors - there is not one long mirror in the house and there are no dressing tables or anywhere in any bedroom to sit and do the hair or makeup.
The dishwasher is rubbish and needs replacing. Saying all this it was a lovely holiday and the position of the villa gave a really nice view.
Thank you for taking the time to review your stay; your valued comments have been passed to the owner and Management Company for consideration when making improvements to the villa. Once again thank you for your comments.
Worst holiday experience I have ever had
There was 6 of us, 3 couples staying at this villa. The hot water went cold after 2 showers for the first 2 nights. I complained about this on the first morning and nothing was done, I was told to "scatter the showers" The following morning the boiler burst and flooded the downstairs of the villa. We then has to wait another few days for it to be replaced leaving us with cold water for half of our holiday. We were offered terrible compensation which was less than 7% of what the villa cost us. Discusting
Thank you for taking the time time to review your stay. I am most sorry to hear of the issues experienced; please be assured that issues such as this occur very rarely and be assured that we acted as quickly as possible to resolve the matter as soon as it was reported. As an ABTA member cases are handled in line with their guidelines and compensation is calculated using their guidance and key facts about the law to ensure that we have been fair in both our handling of your case and the compensation offered. I am truly sorry that you are unhappy with our offer of resolution and our Customer Relations team are happy to discuss this further should you wish to do so.