Check-in: 4:00 PM
Check-out: 10:00 AM
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Beautiful home beautiful scenery
It is a very beautiful house but could have been swiped and dusted not sure when the last group of people stayed there we had to dust off the beds need to fix the way to get to the house because we went to a dead end road other then that it was a very fun house and the people that manage the house were very helpful ty very much
Don't plan on cooking in this kitchen! Bring your own cleaning supplies.
Upon arrival the house was not clean. The house needs a deep cleaning. We found a dehydrated lizard on the screen. There were minimal supplies of toilet paper and paper towels and we were told that's all we get so bring your own. There was one kitchen towel. We had planned to cook for the eight of us but unfortunately there was only one wooden spoon and a couple of pans plus a coffee pot and blender. There was no way to cook a meal and besides the kitchen and shelves were not clean. We didn't even find a broom and dust pan. The furniture and bedding is not as advertised. So this place I would compare to a very low budget hotel. I believe the owner owns a lot of properties and lives in California so not sure she cares about this house. If you read the other reviews you can see that some of these problems were mentioned before and have not been corrected. The house has a nice view of the ocean and the sounds of planes coming in to the Hilo airport.
Great for our group but this place was hard to find and caused a bit of a panic
There should be floor fans in every bed room. Key box was decrepit and we could not open. No coffee grinder in the land of great coffee. No kitchen towels and used sponges. Great view of bay but no whales or dolphins provided. Great bath rooms and enjoyed balconies and dinette.
Not a good experience.
The smoke alarms were disconnected, we notified the owners, attempts by the owners to correct this issue revealed the additional issue of exposed wiring (dangerous) that, once connected by the owner, later shorted out the smoke alarms (not good). Basically, broken smoke alarms going off all hours of the night and all (4) nights we were there equaled terrible rest and bad to little sleep at best. To my knowledge the smoke alarms are still not fixed (they were still broke when we left) and the owners have stopped responding. Additionally, the house was not well stocked, only (1) roll of toilet paper per bathroom (no back up), not enough towels for each person, living room fan did not work, AC is just a small unit in the living room, tv in downstairs room did not work, photos didn’t really reflect the conditions, House was not ready for check in until after 4:30pm and even then not very clean, odd stuff in the front yard including a random toilet (not for use). The Good items: The house is spacious, nice refrigerator, great view of Hilo bay, nice showers.
This house could be a great rental if owner can get her act together
The house in Hilo looked to be very nice upon arrival. It was extremely hot inside and there was no air conditioning, but we had eaten dinner along the way from the airport, so we just had to unpack and go to bed. Several times during the night I was awakened by a whistling sound. I assumed it was an insect outside, but came to find out it was the toilet next to our room. The next day we tried to fix it, and thought we had. Because there was no grill, we purchased groceries to prepare a dinner to bake in the oven. When it was time to preheat the oven, we found that "Bake" did not work!!!! So we broiled the meal and it wasn't great at all. Add to these two items, there were only 6 forks, 1 tablespoon, 0 teaspoons for tableware.
There was a ceiling fan in the living room which did not work. There were no washcloths at all. While there were toiletries provided, there was only one extra roll of toilet paper provided. Upon arrival, there was used toothpaste in one sink.
It is quite apparent that the owner is new to the rental market. When I called her, she said she knew about the whistling toilet and that the toilet was due to be replaced that day. The men arrived and replaced TWO toilets! This was most inconvenient for us. She also was aware that the oven did not BAKE and said a new oven would arrive on Wednesday. REALLY???? She didn't even leave a note saying the oven did not work properly, so we purchased dinner food which was not conducive to being broiled.
Gorgeous views of ocean and Madame Pele
Every day we saw the glory of the lava flow glowing in the distance. The ocean below was beautiful. House is very comfy. Also very convenient to Hilo. Thanks!