The perfect getaway to nest after all the activities in Santa Fe. Centrally located in South capital between Canyon Road, Museum Hill, the Plaza, & the Rail Yard. Inviting interiors with well appointed furnishings include; camel hair sofa, sisal rugs on stained concrete floors, Pendleton tapestries, & rough hewn case goods. Additional features include: Smart tv, WIFI, black out shades, washer/dryer, dishwasher, gas range, SS refrigerator, micro-wave, coffee maker, toaster, fully furnished bath, air conditioning, radiant heat, & free parking.
- Calendar last updated:
- Nov 14, 2018
resident of Santa Fe since 1997. Occupation: Hospitality Design
Carolynn purchased this Condo in 2005
Check-in: 4:00 PM
Check-out: 11:00 AM
100% refund if canceled at least 60 days before arrival date.
I Wish There Was An Option For Zero Stars
This was a total nightmare! Carolynn was super responsive when booked our reservation then unresponsive when we had issues.
The First thing to be noted about this location is that is not described. This "Condo" is located inside a busy business park. You are literally between and attached to two businesses.
The Second and thing that bothered us was the fact our pet found prescription pills on the ground and almost ate them. At that point we did not feel as though the unit had even been cleaned. Upon looking around we found another prescription pill on the ground right out in the open. If this unit had even been swept those pills would have been found. This unit was never properly cleaned.
Also it was very musty smelling almost like it was moldy.
I contacted Carolynn immediately to voice our concerns and to come to a resolution with
her about this situation. We had no response. We waited in our vehicle for over an hour. We called VRBO with little assistance as well. They tried calling Carolynn with no response either.
We ended up getting a hotel for the night and awaited her response. She finally responded to us in a message stating that you can read the reviews and see that this place is located in a business park and sorry my cleaner didn't find the pills.
That was her only response. I then messaged her back voicing our concerns with the cleanliness and the prescription pills our pet almost ate made us feel uncomfortable staying there. She didn't respond for 18 hours.
At that point we headed back home. I asked her for a full refund due to the fact that this place was never properly cleaned and she never offered to have anyone go back in and re-clean and check for any more prescription pills.
She refused to give us a refund. I contacted VRBO and then eventually had to contact my bank to help us reverse the charges for services we never received. We were in the unit a total of 10 minutes.
Now today 10/11 I see an update in my VRBO App stating our Reservation has been changed to be charged for only 3 days. So Carolynn is till trying to charge us for 3 nights that we were never there plus we had to pay for a hotel.
I am still pursuing my refund through my bank. Still have not her back from her for over 2 days. We travel for work and stay with VRBO home owners all the time and have never had a single issue until now.
I would not recommend this location or this owner to anyone. This was a nightmare!!
This is my first negative review in 3 yrs of vrbo operations and not typical of my guest feedback.
Sara's reservation included herself, husband, 2 Dogs, & 1 Cat. Upon booking, Sara indicated she was adding $1500 property protection for her stay. Sara arrived 27 hrs after the scheduled check in.
I received Sara's "rejection of property" email @ 7:16pm. Sara's perception of the Loft condo complex was a Business Park.
7:20pm / 4 min later: I responded to Sara's email w/ following:
1. My vrbo listing states "Condo". The contemporary complex has 4 buildings. Two units high w/ lofts. There are many residence as well as small business sharing the complex. It is extremely quiet and safe w/ other vrbo listings there in. A superb location & ideal zoning for vrbo - noted by the more savvy real estate experts.
2. Quote: "I welcomed Sara to give her reservation another viewing and consideration" Had the property not been already rejected; the typical remedy would be to have the condo re-cleaned and inspected due to Sara's cat finding 2 little blue pills. Thankfully their pet did not consume the pills. The condo was cleaned the previous day and unfortunately the pills were missed.
3. I explained that if Sara was uncomfortable with her booking, i would discuss the contract & policies with vrbo account services.
3 hrs later: Sara responded to the 7:20 reply stating "we are getting a hotel"
Following Day: additional correspondence w/ Sara [6 emails] Sara restated her rejection of the property. Stating i misrepresented it.
I reached out to vrbo customer service immediately regarding my listing and the complaints i was experiencing. They advised me from reading all the correspondence of the action to be taken.
* Sara never stayed at my property. Sara left the state of New Mexico the following day.
* The condo receives HVAC maintenance twice a year which includes air test. The condo is environmentally safe & clean. Diffusers w/ essential oils were used in preparation for all the pets during Sara's stay.
* The check out date for the reservation was edited & the security deposit returned per contract & policies.
My vacation rentals in Santa Fe are extremely clean w/ high end furnishings & amenities which most guest appreciate & enjoy.
Stylishly Designed and Thoughtful Set-Up
What you see in the pictures is an accurate depiction of this well-designed space in a very good location. Very nice ambience, attentive owner, comfortable set-up with thoughtful touches. I enjoyed being able to walk to Clafoutis (great French bakery and breakfast spot) just a few blocks away. Also close to Whole Foods and Trader Joe's! Quiet complex featuring modern adobe architecture and a mix of residential and commercial space. I'd stay again without hesitation.
Perfect place and location!!
We visited Santa Fe for our wedding anniversary, and found lleno de luz to be ideal. The place was clean, neat, very well decorated, and had everything we needed. The area was nice and very quiet. We also could get to the plaza an many other places fast so the location is ideal. Carolynn was easy to work with and responsive. We have traveled a bit and stayed at our fair share of places, and we would have to say lleno de luz was one of the best. We Highly recommend considering this place!
Great loft....first class furnishings and everything you would ever need!!
The space was perfect for my husband and I and our Havenese!!
The location was perfect. Lots of parking and great area to walk our dog.
I would highly recommend this loft.
Very nice condo. Good location. Could walk everywhere. Great host. Very responsive.
We would come back again. Thank you.
The studio is exquisitely appointed, and the location is perfect for an array of outings. We loved having a state of the art washer/dryer in particular. The shower has a water conserving capability, which I very much appreciated in the arid southwest, saving water is so wise. Simply use the small center handle to set the temperature, then twist the large handle clockwise to turn it on - get yourself nice and wet, then turn the large handle counterclockwise (back to the middle setting) to shut off the stream while you shampoo/suds up. With the instant-on water heater, the water is at the right temp when you again turn the handle clockwise to rinse.
Overall I highly recommend this lovely suite.