David & Jessy
- english, spanish
Check-in: 4:00 PM
Check-out: 11:00 AM
Must get prior approval and pay a pet fee of $99
Minimum age of primary renter:25
100% refund if canceled at least 60 days before arrival date.
Not exactly what we expected
There were worms, both alive and dead, in the unit that we had to deal with /kill and clean up after daily. There was no WiFi as indicated there would be. Contact numbers for on site assistance rang busy. We requested a towel refresh, which was indicated that it was included, but never received it. Consequently, We checked out two days early.
I would like to set the record straight..... The worms she is referring to are “millipedes “ which are all over East Tennessee this summer. Just a part of mountain life. Upon inspection we could only find 2 dead ones and they are totally harmless. We have excellent internet and I have no idea why she could not connect to the network? What I found out is that this guest is from the city and was in Gatlinburg for her daughters sports tournament. She actually left early because her team was eliminated and they wanted to go back home. They were obviously not comfortable in the mountains. So sorry but my future guests who read your negative comments deserve the truth from my side. We take renting our condo very serious and try to give every guest a great stay. This is a great place and I’m sorry it just wasn’t for you.
The property was just as described. Comfortable I only had one issue and that was with the millipede's bugs. I picked up I know at least 20 over the two days there. Not sure how they got in but they we on the living room, bedrooms and kitchen floor area. Other than that it was a nice place to stay. Thank you
Thanks so much Ramona for your 5 Star review. The millipedes must have came in during the recent heavy rains but are not there now ? Maybe it was mating season...LoL
We really appreciate your stay and hope you return in the future.
Dave & Jessy