Condo, 1 Bedroom + Convertible bed(s), 1 Bath
About Mark Reis
We bought this vacation rental for ourselves but started renting it to others while not using it. It became so popular we got another. We live in South Austin but love to get away to the lake. We really like the smaller town feel the Austin area offers even though it's grown a lot since moving here in 2005. We opened a wine bar in Round Rock just north of Austin in 2012.
Mark Reis purchased this Condo in 2007
Why Mark Reis chose Highland Lake Estates
We just loved the Island when we first came to it because it's such a unique spot. It was built in the Mediterranean style. It's just a beautiful place to watch the sunrise and set over the lake and hills.
What makes this Condo unique
The wonerful views give a relaxing feeling along with the ability to cook with a full kitchen and the on site charcoal grills that make your food taste the way I remember it as a kid.
Pool / Spa
No smoking - You lose your deposit if the unit is smoked in.You lose your deposit if the unit is smoked in.
Max guests: 4 (sleeps up to 4 adults)
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Awesome view from the patio/balcony
The unit I stayed in was just perfect. It had all of the amenities I needed to cook home cooked meals, the patio/balcony view was gorgeous and I loved how peaceful and private it was. The unit was decorated tastefully and the condo owner (Mark) was cordially, friendly and always available when I called him. We arrived on Sunday late afternoon and the on site restaurant is open Friday-Sunday and closes at 2pm on Sunday's so we did not get to enjoy a meal or a drink. The hot tub in the in-door pool was very dirty so we did not get to enjoy that either but overall it was a wonderful place to stay; very peaceful and quite The deer roam around on the property and one even ate a piece of apple from my hand. The wildlife scenery is just beautiful. I will stay here again when the temperatures are warmer.
Great get away on a lake
We loved the condo and the area. Very comfortable place with wonderful views on the east side of the lake. Beautiful mornings to enjoy on the spacious balcony with access from the bedroom and living room. Shower and jacuzzi tub, fully equipped kitchen plus washer and dryer, very comfortable king bed and pull out sofa in the living room. Only wish is that the indoor pool was heated. It was too cold to enjoy the outdoor one(s). Highly recommended.
The property is at a great location but the on-site management needs to be improved. During our stay, the indoor pool, elevators, and some exercise machines were all out of order. The sauna was one of the attractions for us but one of the employees walked into it with shoes and working clothes which is unhygienic and gross. We did not use it after that. In most VRBO places we find extra towels, sheets, utensils for the convenience of renters but when we inquired about an extra sheet, the property manager questioned us on having extra people that had not been declared. It was rather insulting to get that as a first response. We did not have anyone else in our condo and asked the property manager to come and check. The instructions book in the condo and the signs throughout the property emphasize fines rather than giving helpful information. It did not seem like a welcoming place due to these little things. There are no decent places to eat nearby and not sure any of the food delivery services are allowed in, except for domino's. Since the property is so isolated, it might be helpful to have a jogging track outside the building. Most hiking places we found on google maps were several miles away. With better management and friendlier attitude this could be a good place for a vacation but unfortunately we were disappointed.
I'm sorry you had such a poor experience. Yes sometimes things do break and need repair at times. I was unaware of the indoor pool being out of order. I checked and there were no elevators out during your stay. Elevator 3 only works for the restaurant and penthouse if that's what you mean. Employees don't undress to clean the sauna. I think that would be gross not the other way around. There were 4 bath towels 2 hand towels and 2 pool towels for you so I'm baffled why you feel you didn't have enough for a two day stay. When you ask where the sheets are for the sofa bed you were told they are only left for people that book more than two people because of the extra charge for the extra load of laundry. I also don't know how service for 8 is not enough utensils for two people. It's quite amazing by reviews how most people enjoy themselves but you use unjust reasons to make everything negative. It would have made your argument more legitimate had you not made false statements which makes me wonder if other things you stated are also false. Good luck to you in the future.
The property was amazing! It was beautiful. We would definitely stay here again!
Enjoyed our trip, but
We were disappointed that the waterfalls and fountains were not all working - pretty bad odor around the stagnant water - and our view of the lake from out patio was limited by the lake level being so low.
My husband and I have been married almost a year and this was our first vacation by ourselves. I can’t explain how beautiful this property is I can only say YOU MUST GO! It’s AMAZING and I hope to go back..Mark is awesome and very quick in responding to any questions that you may have..It takes a lot to amaze me and I promise you this is gorgeous! Thank you Mark