Highest Rated 5 Star at Residencias Reef!

We travelled to Cozumel in March with our adult children. There were nine of us who stayed in the penthouse. The accomodations were wonderful! Every bedroom was a suite with its own bathroom. We spent most of our time on the main floor deck or upstairs at the pool and solarium. The views were fabulous from both locations. We actually didn't use the property's pools at all! We were very happy on the decks of the penthouse! We rented vans which I would highly suggest. The property is outside of town and with the vans we could travel easily to town to shop for groceries and souveniers and to eat at the local restaurants. We also tried on one day to drive around the island but we only made it part way because we couldn't leave the most beautiful beach we have ever been on....Punta Sur. The water was crystal clear and calm because of the reef, and the sand was beautiful. We did make it on to Coconuts for dinner....that is a must! There is no restaurant on the property but Carlos and Charleys on the beach to the left became our second home! Great food and drinks! However, the restaurants on the beach close at 5:00 so you need to plan on eating early. But the highlight of our trip was Genny! She was there every day to see to all of our needs! She doesn't speak much English but with the help of Google Translate we communicated! She is so helpful and so happy! We loved her! She fixed an authentic Mexican meal for us one night and it was fabulous! That is also a must! Thanks to everyone for being so helpful and friendly.....and a special thanks to Genny and the owner, Shirl who was always a phone call away if we needed her! Thank you for a fabulous Mexican vacation from the Wilsons!

We stayed in this penthouse years ago and found it to be just as we did the first time! The owners put very much care and attention to the up keep. I am extremely picky about cleanliness and found the furnishings and linens to be fresh and new, the kitchen well stocked with a multitude of new pots, pans, dishes, utensils. I enjoy cooking and found everything I needed to prepare meals and serve my family well. We enjoyed a variety of water sports next door and used the owners recommendations for diving, snorkeling, massage, restaurants and shopping. Our stay was extremely relaxing. The grounds have two heated pools and the private pool on the roof was spectacular by day and night. The owners have a dedicated island employee who came every day except for Sunday to clean up after us and attend to any repairs needed with ease. The view is beautiful as depicted on the website. We will return again and again and found it very difficult to leave. Thank you for sharing your home with us, we will recommend this home to our family and friends and look forward to returning in a few years. Thank you

We have experienced many villas, apartments and condos in Cozumel over the years. I am not one to write much but have to express we enjoyed this home. The owners provided an extraordinary amount of detail for us which really helped my family to enjoy every minute. From the recommended dive master, to in house cooking, in house massage, bike rental, restaurants water sports next door at the beach club, where to go for the best shopping on the island which my wife enjoyed while the rest of us were diving and the spa next door at the hotel was one of her favorites as I look over the credit card statement! We found the property to be fully equip with everything we needed to prepare a few meals in. I'd like to note very well maintained as compared to many ocean front homes we have rented in the past. We would definitely recommend this penthouse apartment for those looking to be on the beach, close to the dive sights and also for those who like to lounge by the pool. The property has two association pools and it's own private pool on the rooftop which all of us found to be enjoyable day and night. Their private island employee did an amazing job catering to the needs of my family. Thank you for sharing your home with us, we will look forward to returning in a few years!

It's been a couple of years since I last visited this beautiful island and had the pleasure of staying in this fantastic unit. This time it was just my husband and I and a couple of our wonderful friends. This was also, my husband's first time vacationing in Mexico and he said it definitely exceeded his expectations. You truly feel like you're in paradise! The views are spectacular as are the sunsets whether you're on the beach or on the rooftop patio. The grounds were very well maintained and the pools were cleaned every morning. As for the unit, we loved everything about it. The place was very clean and the linens were like new. The housekeeper came daily unlike that of other places we stayed, where housekeeping only comes after you leave. Genny, the housekeeper, was very pleasant and made us feel like we were staying at the Hyatt. The owners really seem to care a lot about their unit and I was impressed by some of the updates they've done since my last visit, the appliances all worked well too. We love the location of the unit, it's away from the hustle and bustle but, close to a lot of the activities you would want to try. In the two times I've been there, I've tried: Swimming with the dolphins, a dune buggy excursion (Wild Tours), snorkeling, parasailing, paddle boarding, and a massage right in our room! One of my favorites days were simply walking the beach and sitting on the beach under the palapa! The unit has a fabulous blender, so that evening we blended up a pitcher of homemade margaritas and watched the sunset on the beach! I can't forget to share with you: the star viewing from the rooftop is incredible! When you go, please remember to check out the stars from the rooftop. We hope to stay there again someday!

This is the second time my family of 6 has stayed here. We have 4 children 11, 8, 6 & 6 and everyone slept comfortably! The Penthouse suite is amazing! It's clean, everything is ready for guests to jump in and begin relaxing! I can promise you traveling with small children to another country requires a bit of logistics but once we arrive....we truly get to enjoy ourselves. From the second we pulled in, there were men offering to assist us with our luggage up the stairs. By the time I opened the door to allow children to use the bathroom, our suitcases were upstairs. We prearranged the services provided to grocery shop for us, so upon arrival we were ready to prepare quick sandwiches and snacks. Perfect after being on the go since 3:30am. Linens and towels were perfect! Beach/pool towels too! I typically run behind my kids in attempts to keep things clean, bathrooms tidy, beds made etc. Genny was faster than me! We cooked most of our meals. It was easier for us to do that then go out. I had no problems navigating through the kitchen using all of the appliances even for clean up! The dishwasher is a mom's best friend! Even though Genny gladly cleans up dishes the second they go in the sink while she is there, it's just habit for me to clean as I go. I found that there were plenty of utensils, cooking tools, pots and pans, plates etc for my family through a few meals if I skipped the dishes. It was great! At one point we needed a tool to break a lock off of a suitcase and Genny was able to obtain it for us to assist in solving the problem. The Residencias Reef facility is so clean! The heated pools were perfect for relaxing! They both offer shaded areas and full sun to relax in. Each morning we would go up to the rooftop to watch the sun rise and we would also see the workers cleaning up the grounds, doing regular maintenance, combing the beach etc. The beach also offers shaded areas as well as lounge chairs. My family greatly enjoyed the beach front during the day and at sunset! The rooftop at the penthouse features a lap pool. It's wonderful! I love to swim and it allows me to be upstairs still with children and still get some exercise in. Also the rooftop has a 1/2 bath, outside shower, and a outdoor bar/sink. Which was great to rinse out snorkeling gear that was filled with sand and salt water before traveling home or just rinse o