Royal Garden: Principe Real 2 br 2 ba WiFi a/c quietness and centric
- english, french, german, spanish, portuguese
About Glenn Cooper
I am French and American. I lived in New York before moving to Paris. I have lived in Lisbon since 2013. I love sharing my city with my guests, and I will be happy about offering advice about things to do and places to eat or drink, as well as some good tips to enjoy the most your stay in Lisbon.
Glenn Cooper purchased this Apartment in 2013
Why Glenn Cooper chose Lisbon Old Town
I left Paris and chose Lisbon. I decided to live in this place, in the heart of Principe Real/Bairro Alto. This district offers a central location close to everything Lisbon offers. It is very quiet, and there are a wide selection of restaurants, cafes, and shops. Especially, you will find beauty and history wherever you go.
What makes this Apartment unique
It boasts a central, quiet location, easily accessible to everything Lisbon offers. It is close to all restaurants, cafes, and nightclubs.
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Great appartment for a stay in Lisbon
From start to finish we had a really good stay. Glenn and his staff were always very responsive and helpful. The place was clean and conveniently located with most attractions in walking distance. I would recommend staying here.
Although a pretty place, we experienced bed bugs on our stay. There were adult bed bugs in our bed. We were bitten badly. We took pictures and told the owner. He denied it, blamed us for bringing them, and kept our deposit. There is a previous report of bed bugs in February he also denied ( we booked in January and never saw it until now).
This property is ideally located as it is only a short walk (about 15 minutes) to the centre. Close to the apartment there is a supermarket and some nice restaurants. There is also a lovely fruit shop literally on the doorstep where we used to visit every day to get our fresh fruit for breakfast.
The apartment is very small and compact but has everything you need. Despite the size there is ample storage.
The service from Glenn and his team was very professional. I was contacted by a representative before arriving which reassured me a lot. I could also contact the representative throughout my stay with various questions and always received a prompt response.
Perfect stay, slightly smaller than we expected but still exactly what we needed. Check in as soon as we arrived and Glenn was really helpful. Entrance could do with a slight upgrade but when inside you couldn’t fault the place at all! Had a lovely time here!
This place is Infested with BED BUGS!!!
Horrifying. We actually saw crawling bed bugs on the bed. Took videos and photos. This owner owns more that one unit in this building, so bed bugs can potentially be there as well.
We spend 2 hours in the place, up until we were going to put our little daughter to bed (we traveled with 2 kids) when noticed a bed bug on the pillow next to her head.
We had to find a hotel at 11pm at night.
The chatty owner stopped communication completely after we sent him proof of bed bugs. He stated that we will be refunded. However, after that he stopped responding to our messages and emails.
We still don’t have our refund.
Besides the bed bugs, the place is sketchy and TINY. You cannot open one door without bumping into another. Literary. The bathrooms are so small that I could bately squeeze between the sink and the toilet (I am size 8).
On top of that his helper, who opened the place for us, told us to not touch the remote from the heater/AC unit otherwise it would break. We didn’t. The heater stopped working anyway. The place was freezing. (We traveled in the end of February).
In other bathroom we were told we’d have to open the tiny window on the ceiling every time after taking a shower. The latch was so high and old that the helper struggled when he was showing us how. One of the bedrooms literary only fits only the bed in it. That’s all. There is about 10 inches left between the walls and the bed so no way you can put ANYTHING else there.
But again, all of the above is absolutely beyond the point, because this place is INFESTED with BED BUGS.
We initially didn’t notice that this place hadn’t been reviewed for a while. We wish people would be honest about their stays to help the future travelers. In contrast, we had such a fabulous apartment in Porto with amazing hosts.
These sketchy people should be removed from VRBO. Bed bugs travel back with you. We were so lucky we saw them right away. But ended up spending triple the price for the hotels. We hope this helps someone when choosing the place in Lisbon.
We filed a formal complaint with VRBO. And we are taking actions through our bank to get the refund. The owner, to this day, has not responded to us at all.
This is a fake evaluation. It is unfortunate when something like this happens but we are dealing with homeaway to take action concerning this person. As you can see from all of our other reviews, this one is clearly a fraud.
Clean and perfect location
We just got back from a wonderful stay in Lisbon at this perfectly located apartment. There were 4 of us and the apartment worked well, very clean and had everything we needed. Glenn is the perfect host who checked in regularly to make sure everything was going smoothly. This apartment is perfectly located just outside the busy zone with lots of great coffee shops and restaurants just around the corner. We couldn't have asked for a better place to stay.
My apartment complex is located in the heart of Principe Real/Bairro Alto, one of the most sought-after places in Lisbon. It boasts a central, quiet location, a few steps away from the city. All means of transport are located nearby. The area offers many restaurants, bars, cafes, shops, and small shops.