2 Bedrooms, 2 Baths, Sleeps 6
TurnKey Vacation Rentals
Terrific vacation rental!!!
The property was beautiful. Very clean and professionally decorated. The location is perfect and I would highly recommend the condo.
Not what it is in the description
The property manager was very unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
The description of rental states access to 5 pools. This was our 1st time using VRBO and we have stayed at Kingston Plantation in Myrtle Beach for last several yrs. The condo itself was nice, clean, and updated. However, we only had access to one pool. E We booked this particular one with the understanding we would have access to 4 others which would have included a kiddie pool for our toddler. When we checked in, I immediately text Turnkey Rentals per their process and was told they'd get back with us. The next day I called as hadn't heard anything and they stated they would escalate this. They stated I would have a call back in 2 hours which did NOT occur. I had to call them back. At that time they stated they had no resolution. I also let them know our wifi was not working. We had checked in on a Monday and were checking out early Friday. On Wednesday I called again and person who answered was extremely rude, told me we do not have access to 5 pools and to read description for this stay. I read it word for word for her as it states access to 5 pools. This person had the worst customer service and was beyond rude. She eventually stated she would pass this on to the regional property owner. This person contacted me and then came out. He stated this rental never had access to 5 pools. I showed him the description on the provided tablet in the room which also stated the same. He stated he wasn't sure how that happened. He also said the wifi worked last week and spent time on the phone with spectrum while there. Spectrum ended up having to come out later that day to fix it as nothing was hooked up correctly. We never did get access to the other pools which the friends we booked with did, making this a challenging stay since our kids could not play together at the splash pad/kiddie pool area. Turnkey'a customer service is awful and we will never book through them again on VRBO.
Very impressed with this condo. Super clean & the décor was very classy. Wouldn't hesitate to stay again. Highly, highly recommend!
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
It was a perfect experience! The condo was equipped with everything that we needed. It was really clean. I Highly recommend staying here, it was so relaxing. It's just a short walk from the beach.