- english, french, spanish, portuguese
Check-in: 3:00 PM
Check-out: 12:00 PM
Children not allowed
100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Was easy to check in and great location. Only complaint is there was no hair dryer, as advertised.
Nice flat in a great central location
We had a lovely 8 nights in the apartment. It's in a fantastic central location, so close to the Grand Place and handy for trains and trams. The flat is furnished quite basically but had pretty much everything we needed for our stay. The kitchen facilities are fine for self catering. There's a very handy Carrefour supermarket list opposite the flat which is open from 7am-11pm each day. We did find the flat rather hot and stuffy but then it was during the heatwave so I'm guessing it would be fine almost any other time!
Property was in the heart of Brussels a block of La Grand Place! everything close minutes from Central Station.
Great location for touring Brussels. Comfortable apartment for 2 couples. Had some minor issues with terrible smells coming from the stairwell and a few small maintenance issues such as blinds not working, etc. But overall a good place to stay and it was clean.
Really Cool Apartment
There were four of us staying with SmartFlats for 2 nights. The apartment was clean and almost everything I expected. When we arrived the apartment was cold so we turned the heaters up, when we woke up the next morning the apartment was still VERY cold so I emailed SmartFlats (I should have called) and was given a few different possible fixes. When none of those worked I called, they tried to fix it remotely and when we discovered they couldn't they sent someone out immediately. The staff was friendly and responsive. The only reason I am giving 4 stars instead of 5 is because the apartment was different than the pictures (perhaps they photographed a different apartment) and the heat wasn't working immediately. They get 4 stars because as soon as I called, there was a technician at our door within 25 minutes!
The location of this apartment is amazing, across the street from a grocery store which was very convenient and nearby to a lot of restaurants if you do not want to cook. Easy walk from the central train station!
Hello Emily and thank you for taking the time to share your experience. It really helps us to improve our services and our Smartflats. We are glad to see that you appreciated the location of our flat. We take note of your remarks and we are sorry for the heat. We hope to welcome you back soon. The smartflats team
Excellent location, poor installations
The apartment was in an excellent location, next to Grand Place and close to the Central station. However, the apartment had no elevator and there are a lot of stairs. Nice apartment size and clean, but we had trouble with hot water in the shower and there were no cleaning implements for the bathroom and kitchen, and the mirrors in the apartment were very small and there were some lightbulbs that weren’t working. Overall, nice space and comfortable.