Condo, 2 Bedrooms, 2 Baths, Sleeps 6 (6 adults)
- english, french, german, spanish, portuguese, italian
Check-in: 4:00 PM
Check-out: 11:00 AM
Smoking is not permitted anywhere on the premises.
Minimum age of primary renter:25
Max guests:6 (sleeps up to 6 adults)
Quiet hours are from 10 pm to 8 am.
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Not what the pictures show...maybe 5-10 years ago
On arriving we were excited to be on vacation. Checking was easy and they were super friendly. We were a couple hours early but they couldn’t tell us if we could go in or not but to go up and check. Well, the place was not clean. We left and came back at 4 and the woman was still cleaning.
When she finished she found us outside and said we were good to go but the people before us didn’t run the dishwasher and it was currently running, which was not an issue. After walking in and noticing a hole in the wall it made me start to think about when she started to clean the room could she have accurately cleaned, changed bed sheets etc in that amount of time. Well.... I have never stayed anywhere thinking I need to check the beds. Well, I’m happy I did. Crumbs and hair in the beds. Yes, the beds were made but no way they were changed. We tried to call down to the office no answer because the “close at 2” according to the paper but we checked in after 2.
I spent my first night washing sheets and blankets for my kids and my bed.
The wall under the window in the kitchen looked like it probably had a leak and was separating from the wall.
After everyone was tucked in my daughter says mom, there is gum on the night stand by her bed. I get it, it’s a place you don’t look but Ive just never experienced this before and could happen anywhere. I went to bed and the glass around the lights on the fan were broken in the master room.
We were already uneasy of the fact we spent 1300 to stay (5 days) at this place and they did zero up keep on it!
On morning 4 we woke up to a cockroach. Yes, that’s right a cockroach!! We killed it and could instantly tell it was no water bug!! We did not stay the last night. We left and paid for a hotel, we weren't staying another night at this place!
If I could submit all my pictures I would but this review doesn’t give me the option to.
I suggest choosing somewhere else. Location was nice but that’s all I have good to say.
Thank you for leaving your review with us. We are sorry to see you did not enjoy your time here. This home has been with us for less than a year now, and the photos are an accurate depiction of the home. We apologize for any housekeeping oversights and have followed-up with our team regarding your comments. We were unable to locate any issues with the wall under the window. The fan in the master also appears to be working correctly without any breakage. Palmetto bugs (not roaches) are common here, and we do routine pest inspections. We do ask guests to use the contact information we provide them so they are reaching us and not the Arcadian Dunes office so they can receive the assistance they need. Thanks again!