Check-in: 4:00 PM
Check-out: 10:00 AM
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Great location and communication
Sarah was quick to respond to my initial inquiry and was very friendly. The condo was better than we anticipated - with all the amenities you’ll need (kitchen, laundry, secure parking). Being on the ground floor was very convenient, especially for our small dog, and it backs unto a patio area over-looking a beautiful creek. The beach is just across the road and close to other amenities (i.e. groceries, pharmacy, restaurants, etc). The pool & hot tub were great, and the gym was pretty decent as well. We highly recommend a stay here. Thanks for everything Sarah!
Not as Advertised!
Unit is not as advertised! What you get is a stripped down version of the photos; all the décor items are gone; it’s a basic, cold and dark unit on the ground floor at the back of the property. The second bedroom is actually a den and has no windows or closet. The pillows are very flat, old and stained. The beds are cheap and very uncomfortable, especially the bed in the den. The bathroom towels were disgusting; very old with large gross stains. Several burnt out lightbulbs, and very little lighting in the sitting area make it seem even darker. Carpets need a cleaning. When I contacted the owner regarding my concerns she was extremely rude and unapologetic and told me my standards were too high and I must be one of those people who are very hard to please. Really?! I think stain free pillows and towels is a basic standard most people would expect. Bottom line: There are many other units to choose from in this complex. My experience in this unit and my interaction with the owner are enough to say, never again!!
Your review comes to a shock considering all my other reviews have been GREAT! You complained about the towels which I then called you right away and provided you access to new ones. You complained about the decor, due to nature of running a short-term rental unit, decor items get damaged, taken or broken over time. The unit now has new decor items, pillows and towels.
We stayed at this property in August for a week and had a great time. It's close to nice waking paths, beaches, and a number of restaurants. We would definitely stay again.
Good for a short stay
We have stayed at this property in the past and enjoy the location and amenities. The condo was clean except for the BBQ. The bedding and pillows could improved as well as the towel supply. The second bedroom is actually a den and the bed wasn’t great.
Thank you for your valuable feedback. The condo now has new towels and bedding also the cleaners are reminded to check the BBQ after each stay! Thanks again for the feedback!
Nice location but dark dingy building
Good location - close to the beach and lots of amenities. Thankful for the underground parking and the owner was easy to deal with.
Unfortunately the pictures aren’t accurate. The building is dark and dingy. Unit didn’t have enough towels or place settings for 5 people even though it was advertised as such and we paid for extra people. The towels we did have were old and stained. Patio could have been nice but isn’t kept clean and doesn’t have enough seating. We had to brush off several layers of dust, cobwebs and bugs to be able to sit outside. We left the place cleaner than we found it.
There are much nicer places to stay in Kelowna for less or the same amount of money.
Thank you for your valuable feedback. I changed my number of guests from 5 to 4!
stayed first week of July. complex is in a great area, across the street from beach. pool and hot tub were well used. apartment is well equipped with everything you need. free parking and lots of street parking if needed. thanks.