2 Bedrooms, 2 Baths, Sleeps 6
Hodnett Cooper Vacation Rentals
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:25
Would definitely come back!
We love hearing you had such a great time and plan to return again! Thanks for staying with us and we can't wait to see you again.
Convenient to Restaurants and the Village - and great beach location- parking is a little tight:)
Thanks for staying at Hodnett Cooper's Beach Club on St. Simons Island! We hope to see you again soon.
What can I say about our experience? To start, we booked about 4 days before our arrival and received a confirmation that the bill was paid. On the day of our arrival i had heard nothing from the realtor. I (wrongly) assumed that there would be an email with instructions. After checking through VRBO and my personal email, the only communication I had received from them was a contract. We arrived at night, were exhausted and all we wanted to do was get into the unit and relax. This was not to be.
I called the rental office and the voice mail did not have an after hours phone number. We called VRBO and we’re transferred around several times, until finally we got someone who could help us. We were put on hold for a good while, so we located the rental office, and on the door there was an after hours number. We called and found that there were keys in the lock box, but with absolutely no communication from them, it was fortunate we found the office and obtained the keys, as our next step was to pay for a hotel for the night. The person that picked up the phone indicated that we were supposed to get a phone call and instructions and neither occurred. For a real estate company to fail to communicate is especially egregious, since they charge such large fees for their services.
Finally, when we booked this unit, we were aware that it had a retro vintage charm., but neither the beds, nor the carpet had been replaced since the unit was built in the 70s. The carpet was nasty and the beds were the most uncomfortable Ive ever experienced. When I layed on the bed you could see there was a sharp angle that forced me to roll inward. The pillows as well were original and gross! They were rock hard and and older than me. There were no king sized pillows on the king bed and the and in addition to being hard, they were tiny.
Needless to say, I never signed the contract as I expected to hear back from them, with an apology and explanation the next day, but that never came. We also never received the pool code or the gate code to renter after being on the beach.
Be very wary of this realtor and unit.
It was our pleasure speaking with you, we are so happy we were able to make this situation right! We look forward to seeing you soon on your return trip to St. Simons Island. Again we apologize for the issues you ran into on your stay.