Luxury Simplified Retreats
Please consider the following guidelines when booking this property:
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
The property is newly renovated and quite nice. However, we arrived to a dysfunctional toilet in one of the upstairs restrooms. We immediately reported it to the management company (Luxury Simplified Retreats) and Zach reached out to discuss the condition further. We were told that all maintenance personnel were tied up with more important properties at their beach front listings and that getting a plumber would be very difficult to do. As a result, we went over 1/2 of our stay without a functional toilet in one of the shared upstairs restrooms.
Additionally, the written description lists that the two guestrooms upstairs have KING size beds but in fact they have Queen size beds and the Master has a King. Lastly, the closet in one of the guestrooms was not functional so we had to have a few people from separate rooms share a very small closet.
With that said, the property is newly remodeled and in a great location. Just wish the SERVICE from the management company would have been more receptive. After all, we are customers and potential ambassadors of the property.