House, 4 Bedrooms, 2 Baths, 1 Half Baths, Sleeps 11 (6 adults)
- english, french, german, spanish, portuguese, italian
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
The worst vacation experience ever
We booked this property based on the pictures that was listed. When we got to the property , my child went to use the restroom, low and behold he could not flush the toilet. I found that odd. I then went to the faucet and it would not turn on! Throughout the house there was no running water! I then began looking for a phone number to call and explain what was going on , and there was no contact information for whom to call. We dug up some old paper that had 2 numbers of a caretaker and the owners who's number was disconnected. We were stranded in the middle of nowhere without any means of communication and nobrumming water. We immediately vacated the property and cancelled our vacation. We were disgusted at the fact that the owner did not call us or try to get in contact with us at least with an apology. Anyone thinking about renting this property should think twice.
The most horrible vacation experience ever
We booked this house based on the attracting pictures online. Upon arriving to the house, we soon discovered that there was no running water. We were forced to vacate the premisis and cancel out vacation. There was no phone number of contact information for anyone to help us. What kind of vacation home offers its guest a house with no water and no way of communicating with the owners or the management company? If I could give a minus 10 star I would
We are sorry to see your stay was cut short by a misunderstanding. The owner does keep the water turned off while the home is vacant, and the water valve is clearly marked for guests to locate so they can turn it on upon arrival. We provide local phone numbers, plus our 24/7 number, to our guests prior to their stay so there is more than one way to reach help when needed. Thank you!
House was well equipped with all the essentials. Kitchen was incredible! However no hot water initially, figured it out though. Otherwise, absolutely worth the trip! Peaceful, quiet, and serene!