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It was absolutely l out lovely
We had a great time and really enjoyed having the pool but would still recommend hiring a car if you want to see other sights otherwise a taxi is abbot€25-30 euros to the airport. Cisco who was looking after us was really helpful and thank him for everything he did for us whilst we were there.
Beautiful property, comfortable and well equipped. Isolated location with no facilities.
The address and location details on Home Away are incorrect. It is not 30 m to the beach a or promenade. See Palmeres is a residential estate with one chemist and a coffee bar which was closed for the duration of our stay. There are no other facilities within walking distance.
There are no beaches nearby as the coastline nearest to the villa (a couple of miles away) is rocky. The nearest town is Arenal which is a ten minute drive away. The location is exceptionally quiet and the views from the upper terraces are beautiful.
The villa is gorgeous and the pool is perfect. The furniture is very comfortable and there are lots of places to sit, either shaded or sunny. There is WiFi and a large tv. The bathrooms and kitchen are modern and the air conditioning was excellent. There was only one baking tray so heating pizzas for 6 people for example, was a long process. We did ask for more but they were not provided. The dishwasher didn't work. There is no welcome pack provided; no info on where the rubbish bins are, for example, or the location of the nearest shop or beach, hospital or details of transport facilities. The manager of the property offered to provide details via text message or 'what's app' but we had to rely on him reading and responding to our requests which took several hours each time and info provided only gave names of beaches which we then had to find online and work out how to get to them. We did hire a car for the last couple of days (150 euros per day for a 7 seater Ford Galaxy) which helped a lot.
Maintenance people arrived to work in the garden at various times of the day and stayed several hours which was a bit of an intrusion, especially as there was no running water while they had the irrigation system on in the garden. There was a problem with the pool pump which was dealt with quite quickly but one night the maintenance man arrived unannounced at 10.30pm to carry out work on the pump.
The weather was lovely, 30 degrees plus, every day. The holiday was relaxing and all in all we enjoyed our stay, it just wasn't quite what we were expecting. Better and clear info about the properly and the area and a welcome pack would have helped. We did feel a little isolated as many properties nearby seemed empty. The manager offered a transfer service from the airport which was great and saved us hiring two taxis. He was very friendly and his English was good. He was flexible about the payment methods and check-in and out times.
Beautiful property on a perfect location
The property was in an amazing condition. The airconditioning was fully functioning and had separate controls for each room. The kitchen was fully equipped with everything one could need.
The location is perfect as long as you don't mind making use of taxis or if you like to rent mopeds. Taxis are cheap (10-15 euros to el arenal) so for us it was perfect.