Cavern Cascades - Most unique pool in the Smokies! Luxury Interior, Cozy Hot Tub & Stunning Views

The booking picture of this cabin created excitement you cannot imagine. Our youngest daughter's 18th Birthday. Upon check in we find that the cabin is dirty. Leftover soda bottle littered the bedside tables, visible food under the furniture, and living room coffee table. However the biggest downfall was the indoor swimming pool in the basement, the temperature was a crisp 72 degrees. When we notified the company we were informed that the pool was not advertised to be heated. Thank goodness it wasn't winter because I cannot not imagine just how cold the pool would have been. My family didn't enjoy it as much as they thought they would given we thought the pool would be war, We lost power with in the first couple hours of our first night and there was not even an emergency flashlight available. During the storm the living room began leaking water onto the couch and was unable to set on. The upstairs air conditioner unit stopped working after the storm and the company was notified and no one even called us back or reached back out to us. All of the bedrooms are on the upper floor which made sleep miserable! Given the amount of money the cabin cost, we did not enjoy the weekend. Our family even checked out before 8am on Sunday morning. My daughters fun weekend was horrible.

Had an awesome stay. Only issue was the pool was cold. Kids still enjoyed it. Cabin was super nice. Kids loved the movie theater and the pinball arcade game. Would definitely stay in another one of these cabins.

The two biggest attractions to this property we couldn't even use. The pool water was less than 77 degrees. The kids swam for maybe 30 minutes the entire week and the adults didn't even get in the pool because it was so cold. Phone call to management said that's how they swim out here. There was no heater. The Xfinity box in the theater room had a broken power button and would not turn on. Management said a new one was on order, but it never showed up during our stay, so we didn't use the theater room for the entire stay. There was a leak from second floor to first floor hallway. Management sent maintenance to look at it and maintenance said it's an ongoing issue just keep the curtains in the second-floor shower on the inside and monitor in case it gets worse. Management was polite and responsive for every issue. For the high price of this rental a normal person should expect at least the main attractions to be functioning and usable. They were not. The property has adequate parking for 4+ vehicles. The driveway to the property is a very steep incline/decline and has serious pothole and asphalt rot issues. 4-wheel drive and/or a truck is highly recommended to access the property although we managed with a Dodge Challenger just had to be smart about it. Otherwise, the house was very clean and nice. The kitchen is a good size.

The cabin was beautiful; the area is beautiful, the driveway was terrible and our vehicles drug and almost tore the bumpers off. Take note when they say 4wd or awd vehicles… you do need them.

Not much privacy, no grill, but otherwise a great cabin and the company was very responsive to our needs.