Pool / Spa
- 100% refund if you cancel at least 30 days before check-in.
- 50% refund (minus the service fee) if you cancel at least 14 days before check-in.
- No refund if you cancel less than 14 days before check-in.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Max guests: 4 (sleeps up to 4 adults)
Minimum age of primary renter: 21
Basic but great location
The best aspect was the location so close to bear mountain. We walked to the moonridge lot and caught the shuttle up to the ski resort.
I would say this cabin leaves a little to be desire on a vacation when spending so much money. It was freezing inside when we arrived and the place was difficult to warm up by heater. Everything was really old and could use some love. I got about 30 splinters in my hand by simple touching the front door. Could use some sanding and a fresh coat of paint. The wifi did not work which was annoying. The bed was only okay. The room is not much bigger than the bed. There was a portable heater which seemed 30 years old and made so much noise it was impossible to sleep and be warm. Upstairs is a loft with 2 twin beds overlooking the living room. This was my first experience with VRBO and it seems like Airbnb is a better option. Homes are cozier and you don't have to sign all these contracts like VRBO which is a hassle or go to the office to pick up the key.
Thank you for sharing your voice. You are important to us! We appreciate your feedback and have shared it with the Team. We are always striving for greater excellence and seeing through the eyes of our Guests is very helpful! We will be addressing the concerns at this home ASAP. Please Note: In person Check in is a requirement according to City Ordinance.
MY FAMILY LOVED THIS HOME.
This home was very cozy. My family loved it. The spa was so nice to come home to after a long day in the snow. Can't wait to come back.
What a wonderful review! Thank you so much. This is the level of excellence we strive for. Happy Vacationers making wonderful memories. It would be an honor to have you back sometime very soon.
Big Bear Vacations
About Big Bear Vacations
Big Bear Vacations is the premier full-service vacation and cabin rental management agency in beautiful Big Bear Lake. With over 20 years of knowledge and experience, we provide top-notch services and products to our valued owners and guests, from the moment you reserve one of our homes you will be provided with personal and timely communications regarding your stay with us. All of our properties are professionally cleaned and inspected prior to your arrival here at our office and we are dedicated to providing you with the BEST experience possible while you are staying with us! *Please note: The City of Big Bear Lake requires a face-to-face check-in here at our local Big Bear Vacations office. The Credit Card and ID used to make the reservation with us MUST be present at check-in unless otherwise arranged with a Big Bear Vacations representative. Big Bear Vacations has a minimum age requirement of 21 years old and will not release property keys to any person authorized for check-in not meeting this requirement.