We arrived Thursday night after the management company (Mammoth Reservation Bureau, MRB for short) had closed and per their instruction, I walked through the unlocked front door and found our envelope with the key and paperwork in an unlocked box. In the paperwork, MRB asked me to return the next day to fill out / turn in some paperwork. In all my years of renting condo's in Mammoth, I have NEVER had to return the next day to do paperwork. After returning to the condo, we went to the hot tub. The code that MRB gave me to get into the hot tub area was wrong. I called MRB and am still waiting for a return call.

We also had a small electrical issue in the condo. The outlet that powered the entertainment center was not working. While MRB to come and fix it, they left the TV on. I realize that this was to show us that the issue was fixed, but a simple note would have sufficed. What if we were gone for the night, way to waste the owners money on electricity.

The condo itself was decent, clean and only a 15 minute walk to the lifts. The shuttle stop is only a 5 minute walk. I would be happy to stay there again if the owners get away from MRB.

As an owner to be, I will NOT even consider MRB to handle our rental business.

Sincerely.