About the property
- Half Baths0
- Minimum Stay7 nights
Residence at The W South Beach
Residence at The W South Beach
Royal Shell Vacations
- Response rate:
- Response time:
- within one hour
- Calendar last updated:
- May 27, 2018
Pool / Spa
Sports & Adventure Activities
As a follow up to recently submitted review....to the owner's credit, she contacted me a week after the trip and offered and gave a credit to acknowledge the issues.... It was appreciated as a solid gesture
We had to wait 40 minutes upon arrival due to "missing paperwork". Rafael did a good job of getting it going, but someone dropped the ball. If I spend $400/night, it is a reasonable expectation to have a smooth checkin.
There was significant water saturation on the rug below the bed. After 30 minutes of head scratching, we realized there had been water coming in thru the ceiling. An email to the owner was never even responded to. I spent 30 minutes trying to soak up the moisture with paper towels, but it was a losing battle.
I recognize the issue was due to the unit above, but I received no acknowledgement or apology from the owner.
The view from the unit is world class, and the hotel is, well, a W. no complaints. The outrageous prices for drinks/food sent us scurrying off property in a heartbeat. It's obvious they cater to people with too much money to care. Fair enough.
The furnishings are first rate. The location is ok, but we now know the neighborhood at the NW corner of Lummus park is the place to be.
The rental bike outlet outfront is outstanding. The gym is first rate. The pool is nice but way to small for the crowds. We were unable to score a chair 2 out of 3 days. The beach service was great.
The construction north of the W is extraordinary. I can imagine a few thousand new/rehabbed rooms coming online in the next 12 mths. Downward rate pressure might really pick up.
Overall, this was an ok vrbo. For the $, I expected more.
Fabulous price and hotel!
Loved the price, the location, the hotel, and the rental company! This unit is part of The W's residential unit so things are slightly different, but based on the price and the all around fabulousness of it all, who cares?
Room is on the next to the top floor where the residential penthouses are. The floor is key access only and very quiet. We were there for Fashion Week and the entire hotel was buzzing with an enormous hip factor and beautiful people EVERYWHERE, but our floor still felt very private and exclusive.
You do not get maid service, but all other hotel services are included. Views were stunning. You are on the north side so you feel very isolated when you look out. Some people like the south views better, but I really like the location and feel of this unit, views included.
Pool is lovely, beach is gorgeous. It is a hotel, so it feels like a hotel and you are treated as a guest. Restaurants and bars are great, service is stellar, and the experience is a must for a special occasion or a romantic getaway.
The "kitchen" is just a microwave and nice fridge/coffee pot/blender, so, unlike most VRBOs, you do not have the condo feel. Again, it's a hotel room, but WHAT A NICE ONE!
Rates & Availability
Additional information about rental rates
Royal Shell makes every effort to ensure the information on our website is accurate however it is not guaranteed. Descriptions, rates and property amenities listed on the website are subject to change without notice. Royal Shell reserves the right to make adjustments at any time with regard to rates, descriptions, images as well as any other information contained on the Royal Shell Vacations website.