Vantage Vacation Rentals of MD
The place was nice however the beds were very uncomfortable. The worst one was the bunk bed mattress, it felt like you were sleeping on springs. My back hurt all week from it. Also one of the master bathroom sinks were clogged and the hall bathroom sink constantly dripped. The room with the bunkbed didn't have a lock on the door which I didn't like because I couldn't get changed in my room without my kids walking in. Every bedroom door should have a lock on it. I also don't agree with how you only get 6 pool passes even though the place holds 8 people. We had to pay an extra $70 per additional pool pass which isn't fair since it said it held 8 people.
Kendall -- Thank you for this feedback. We are happy to hear that you liked the property, but are sorry that you were disappointed with the beds and encountered some issues with the sinks. We also appreciate your suggestions regarding the doors locks and pool passes. Six pool passes are the standard offering at all Sunset Island rentals (not just Vantage). Unfortunately, this is not something that we have control over, but definitely understand your concern. I am sharing this with our management team right away. Thank you for your patience, and we hope you will consider vacationing with us in the future. We will do everything possible to exceed your expectations. -- Jennica, Vantage Vacation Rentals
Dirty property with poor customer service from realtor
The property itself was not very clean. The throw rugs and ceiling fans were visibly dirty. There were marks on the walls, and the floor hadn't been mopped. The property also did not have a working can opener which was an inconvenience to say the least. The rules for the pool were quite excessive. There was an alarm that sounded in the garage for two full days. You couldn't sit on the balcony because the alarm (not a car alarm) beeped non-stop. We will not return to this condo or Sunset Island.
Jennifer -- Thank you for sharing this feedback. We are sorry that you experienced some issues during your stay, but appreciate you letting us know as we are always striving to improve our service to you. Our Property Care team is reaching out to the cleaners right away to ensure spots are not missed going forward, and we will also see that a new can opener is added to the unit. We are also investigating what the beeping sound could have been -- I am sorry that this was a disruption and made it so that you could not enjoy the balcony. And while we don't have authority over the Sunset Island staff and amenities, we realize how they impact our guests' stays. We will bring your comments to their attention so this can be avoided in the future. Thank you for your patience. We would welcome the opportunity to provide you with a better experience. Please let us know if we can assist you in the future. -- Jennica, Vantag Resort Realty
Very clean and spacious
Very clean and spacious
Meghan -- Thank you for this wonderful feedback. We are so happy that you enjoyed this property, and hope to see you back in Ocean City again soon! -- Jennica, Vantage Resort Realty
This was our first family trip and was nervous not to be on the beach. Turns out my kids loved the bay side much better. The private beach as it was a little small for the amount of people was great. Having the pool right there next to the beach is nice too. The condo was a nice fresh place to stay. Some of the door knobs were loose and hard to close the doors which I could have fixed if I had a screw diver but that was no big deal. Nice balcony with nice furniture. Besides wanting to be closer to the ocean the condo was great. If I had to give a recommendation I would say they need to update the tvs in the rooms but if you are sitting in the condo all day you are definitely not enjoying the beach live anyway!
Also I would say that the security gaurds and the pool police could calm down a little. Too many rules and regulations. Felt a little uptight.
Billy - Thank you for sharing your feedback. We are so happy you and your family enjoyed this property. We apologize for the issues you experienced. We will pass along your recommendation to the owner of the property. We can't wait to see you back in Ocean City soon! - Megan, Vantage Resort Realty
Sunset Island is Ocean City’s premier gated community, boasting luxurious amenities in an ideal location that is central to all this resort town has to offer. Located only 2 blocks from the Atlantic Ocean at 67th St., Sunset Island is surrounded by the bay on 3 sides, giving you tranquil scenery throughout the day and breathtaking views at sunset. Stroll to the Beach for a day of sun and sand, or stay within this 37-acre private community to enjoy facilities such as Indoor/Outdoor Pools, Clubhouse, state-of-the-art Fitness Center, shoreline walking paths, bayside beaches, interactive fountains, and much more. All of this, and only minutes away from Ocean City��s Boardwalk, amusements, unbeatable shopping, fine dining, recreational sports, and world class golf.