4 bedrooms, 3.5 baths, sleeps 10
- english, Vietnamese
About Hieu Cauntay
Hello! My name is Hieu. I am a mother of three wonderful boys. My husband and I are both hard working individuals doing all we can to provide for our family. And when we do have down time, we love to take family vacations and relax.
Hieu Cauntay purchased this Condo in 2010
Why Hieu Cauntay chose Regal Palms
We stayed at Regal Palms Resorts and Spa for a vacation to Sunny Orlando, Florida. We love that the resort is quiet and private. It caters to families, kids, young adults and seniors. It is conveniently located minutes from Disney World, Universal Studious, Sea World and the Prime Outlets. We love Florida's year round warm climate and the resort so much that we decided to purchase the villa for continued visits.
Canceled bookings will not receive a refund
I enjoyed my stay. My only complaint is the cost. After getting all the service fees it increased the cost nearly $300 and another $67 to the resort once you check in. I liked it and the accommodations but i won't stay for that price again. Totaling $745 for 4 nights. Too much.
Thank you Crista for booking with me. I’m glad you enjoyed your stay. The only fee I charge is the cleaning fee. The resort fee is mandatory and it is used for the upkeep of the amenities. Unfortunately, there is a service fee charged by the booking site and everyone must incur that fee. I must point out staying in a condo with four bedrooms, a kitchen and living room for $745 is still far more economical than in a single hotel room. Nonetheless, thank you for your honest review and I am pleased you enjoyed your stay.
The house was very dirty wouldn’t stay there again very disappointed gross made a complaint regal palms itself was very nice
Property was decent but needs a little TLC. Master bedroom folding closet door fell on my toddler and pinned him underneath. Upon further inspection, the door track was broken (we have photos). Washing machine had trouble in the spjn cycle (with a small load), ants were found in the kitchen and upstairs hallway bath.
Wish i stayed somewhere else!
First of all we found bedbugs in one of the suites than major ants dead and alive everywhere, baby lizards my come into home. Needs lots of fixing door handles are broke, closet doors are broke, washing machine barely work and dont have any wash clothes had to buy some sheets were dirty as well as blankets the floor was not swept or mopped the house had an odor and management did nothing we had to stay in fear due to nowhere else to stay at the time.i repeat do not stay there you will waste your money and may be in frieght and pots and pans are very old and not useable. Remember if i could rate no stars i would. Just terrible!!!!!
I am sorry that you feel that way. Management and the housekeeper was on site to address your issues. The home is treated for bedbugs and other pests monthly. If bedbugs were present, there will be multiples. None were found. We offered to refund your stay since you were not comfortable.
If other problems in the home did occur why did you not mention them and now leave this negative review?
Nice but needs to be better
The place is in a great location and very spacious but definitely needs to be cleaned & maybe updated. The carpet is pretty worn and most of the items are very beat up. Also the house makes so much noise...the floors & bed are horrible! So much noise!
A great stay as usual...my go to spot
Nearby is the Berry Shopping Center with Publix Supermarket that offers everything you may need. There is also a nail salon, a hair salon, bank, take outs and restaurants - 5 minutes walking distance from the resort.
For Golf Lovers: Highland Reserve Golf Course is NEXT to the resort. Walt Disney World - 10 miles. Down Town Disney - 15 miles. Premium Outlets- 17 miles. Sea World- 19 miles. International Drive for shopping and restaurants - 21 miles. Universal Studious & Fantasy Island - 23 miles. NASA- 40-50 miles
Closest beach-Coco Beach- 30-40 mins drive