We rented this property for 3 nights in the middle of our trip to the San Francisco Area. Although the property is described as new with top quality beds and linens and the view looks absolutely amazing in the pictures, in reality the flat was run-down and disappointing.

When we arrived, we were dismayed to find:

1. the bright welcoming red front door pictured in the listing was actually located in the back alley of a parking lot;

2. the furniture, walls and floors throughout were battered, dated and in need of some major TLC (flat is described as "new");

3. the bedding in the master bedroom was thin and itchy and while the ones in the secondary bedroom were much nicer, the mattress in that room was rock hard; and too uncomfortable to sleep on; and

4. perhaps most disappointing of all, the amazing views of the San Francisco Bay from the rooftop patio (also pictured in the listing) could only be seen by standing on chairs on the roof due to a high concrete wall surrounding the front perimeter of the roof which faces out towards the bay.

In addition to these glaring inconsistencies, we also quickly learned that we could only get internet and phone reception by standing in a specific spot on the rooftop patio which was less than ideal for communicating with our family and work.

To be fair, we spent 3 nights at the Four Seasons in San Francisco prior to arriving at the flat and then went on 2 nights at Cavallo Point after departing - both of which were spectacular - so perhaps our stay at this property simply paled in comparison . . .