4 Bedrooms, 3 Baths, Sleeps 10
- english, spanish, portuguese
Canceled bookings will not receive a refund
Nice and spacious
Great stay. Loved the house. The community was nice amd quiet. The kids really enjoyed themselves.
Review for our stay
We had a couple of glitches - being locked out the first night at 10:30 p.m. as the code wasn't working and we were never given code for lock box for keys. Jeremy came and gave us a key that night. The AC wasn't working until the 3rd morning, it was 88 degrees in the home. The hot tub wasn't heated / working, this was the reason we choose this unit to rent. However, the rest of our stay in the home was GREAT. Thank you very much - Jeremy was great to work with and was available both nights ASAP. Loved the customer service provided and have already recommended your company to my friends and co-workers. Hope to be back SOON.
P.s........Do I have a deposit refund coming?
Thank you for your feedback!
I'm so sorry to hear of the issue with the door code and with the AC not working. However, I'm happy to hear that Jeremy took care of everything and responded quickly . I have passed on your kind words to him.
I have checked your reservation and I do not see a refundable deposit on your reservation. If you feel that is an error, please let me know and I will be happy to look into this further for you.
Thank you, again, and we look forward to welcoming you back again!
Gate entrance instructions need updated. They are no longer correct on how to get in the front gate. We paid to have a heated pool and it took 3 days for it to warm enough to swim in Feb. 2 of the toilets were broken and if not watched after flushing could flood the bathroom. Luckily my husband is handy and could figure out the problem. Not all of the lights worked in the house. The house no longer has the basketball game, the fooseball table doesn’t have a bottom, and the pool table is not even close level. Would recommend having extra toilet paper in the house, my family of 4 ran out on last day. Place was clean and had 2 on suite bathrooms was nice. Plenty of towels provided and plenty of dishware and utensils.