Condo, 1 Bedroom, 1.0 Bath, (Sleeps 4)
iTrip Park City
- english, french
Check-in: 4:00 PM
Check-out: 11:00 AM
Minimum age of primary renter:25
Max guests:4 (sleeps up to 4 adults)
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
When we arrived there was no reservation for us in the west gate system. So after a long drive and three tired kids. More waiting! Once they finally received the email then more waiting for room inspections. This was necessary as they were not aware we were coming so they had not done one. The condo and the facility were amazing!!!! The hotel staff were very much 5 star as was the room itself! We had a great time and enjoyed park city greatly!!!! Thank you! Oh will definitely use this site and unit again!!!!
Thank you for staying with us! We'd love to host you again!
Solid Canyons option
My wife and I stayed in this unit for 4 days in March.
Pros: Westgate location in great. Westgate staff is very friendly and professional. Ski valet service is really nice and the shuttle to town was convenient. The unit is generally comfortable and quite clean.
Cons: The unit is right by the elevator so noisy at times. The wall (door actually) to the unit next door is very thin. You hear conversations as though the neighbors are in the same room. The shower was bad - a high step up to get in and the water felt like needles. The toilet handle needed to giggled every time we flushed so the water didn’t run.
Dear Adam, Thank you for staying with us! We appreciate your feedback and will share it with our team. We are glad to hear you enjoyed the home and Westgate to spite the resort noise. Thank you for letting us know about the shower and toilet - maintenance has been dispatched to adjust the shower head flow and also the toilet handle. We hope to host you again soon.
We stayed at the Westgate last year and we really like staying at this particular place because of location. The condo we stayed at was amazing! The owner sent texts welcoming us. The condo had everything that we needed. My family would stay there again! Looking forward to returning next year to Park City and Westgate!
Dear Touri, Thank you so much for staying with us! We are thrilled to hear you had a great experience at Westgate! Thank you for sharing your experience with us and future guests. We hope to host you again soon!
Ok, but needs a new cleaning team and a few updates.
The location of the property is great, but the actual unit needs a few improvements. The overall cleanliness of the unit was also a bit disappointing. There were old, dried up contacts on the bathroom floor and a pair of dirty socks swept into the closet. Daily cleaning does not come with the unit, so it would have been nice if it would have been cleaner to start.
The unit could also use some new fixtures. The shower head appears to have residue build up on it, and as a result, the water sprays in small jet streams and almost stings your skin. I really love a nice hot shower after a day on the mountain, so this was a bummer. The kitchen sink faucet also was worn out and didn’t retract all of the way. The bath tub is a large, two person whirlpool, but is actually kind of tricky to get in and out of. I wouldn’t recommend it for anyone who has mobility issues.
The kitchen was fairly well stocked, but it did lack some helpful items that most vrbo’s tend to have. For example, there was no dish soap, wash clothes or kitchen towels. It wasn’t a deal breaker, but it would have been nice to have those items.
Finally, the overall construction of the lodge is a bit confusing and the signage is poor. Someone wrote that it was “labyrinth-like,” and I think that’s the perfect description. It gives a little bit of a claustrophobic feel to the whole building, and there’s definitely a lot of walking to get from one place to another. Overall, the ski-in ski-out aspect of the place was great, but I don’t think I’d stay there again.
Thank you for staying with us. We have communicated the cleaning issues with our housekeeping staff and have given expectations for improvements. It is disappointing that you did not reach out to us during your stay as we could have sent additional cleaning to your unit. We strive to provide all of our guests with a 5-star vacation, should you stay with us again please don't hesitate to reach out if you find something that does not meet your expectations.
Enjoyed our stay
Perfect location wonderful resort
Dear Angie, Thank you for your business and for your review and recommendation. We take great pride in the properties and services we offer and we're happy to know that everything was well suited to your vacation.
The condo we stayed in was priced appropriately for what we got. It was in a somewhat dated timeshare, where the common areas looked a little tired. We had come from a much nicer resort earlier ing the week, so that might be skewing our review.
The bed was comfortable and the setting was nice. One major complaint about our particular unit was the shower. We are 40 and active and still had a hard time getting in and out of the shower/tub unit, and anyone with mobility issues would have a very hard time using it. The unit is a combination jetted tub/rain shower, so the step in is very deep. Shower also was very large with water in the middle and uneven floor surface, so anyone with a balance issue would hasn't to take a bath, not a shower.
Kids were everywhere, so if you're looking for an adult only getaway, this is not the place. We used two of the hot tubs on site-the one in the adult only area was tepid and smelled bad, the one outside was very nice.
Overall, I would maybe stay here again, for the limited time we were in the room, I would consider a hotel.
We did not use the kitchen other than for water glasses, but was well stocked and looked very cook friendly.
Dear Katie, Thank you for choosing to stay with us at our Westgate property and for your feedback. We are pleased that you found the bed comfortable and the kitchen well stocked. You are correct regarding the access to the tub/shower combination - the tub is a property soaker tub with the shower combined with it, so it is a little different. There is a tub mat bathroom, so if you are showering, then we'd highly suggest utilizing that. Westgate is certainly child friendly as there are so many amenities and activities and kids programs onsite. We will pass your concerns about the adult only area to the hotel, as they must address that immediately. Thank you again for your business and we hope that you visit Park City again soon. Best Regards, Reservations Team, iTrip Park City
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