2 Bedrooms, 2 Baths, Sleeps 6
ResortQuest by Wyndham
Loved visit but not room
We have stayed at Emerald Isle before & the room was perfect but the room we stayed in this time was a disappointment. Smelled like dog urine immediately when we walked in door, carpet was messed up from a dog in the front room and of course this was the first thing we noticed, pull out couch bed smelled like dog urine, bathroom faucet came off when turning on shower, furniture was falling apart in living room, very out dated, and very little small kitchen appliances. We were not pleased with the room, but we enjoyed the beach as we have before. We don’t want to look at other condos for next visit but we were extremely disappointed. Our suggestion to whom owns this condo needs to take pride in what they own and update it so that they have happy visitors.
My overall impression of this property is that the condo we stayed in was very outdated.
I have rented condos several times over the past couple of decades. The amenities for this property could have definitely been better, considering the price I paid for this condo. The furniture/décor was broken/outdated. The condo was not cleaned to my liking (dust/sand on furniture). The ceiling fan in the master bedroom made so much racket when running, that we had to turn it off. There was only one baking sheet that needed to be thrown away (too nasty to cook on). We and several other guests were kicked out of the pool the first night we were there because of lightning several miles out in the Gulf (we were not told to get out until 9p; it had been lightning since approx. 4p that day). We received SEVERAL texts about check out time (only needed 1). I was VERY disappointed with this condo, considering the amount of $ that my husband and I spent on it. The photos are deceiving. The service desk operator contacted me upon checking out to ask how our stay was and I advised that we were displeased. She stated that she would have a manager contact me, in which I still have not heard from one. Will not recommend this place.
Kim, thank you very much for the feedback regarding your recent stay at Emerald Isle. Your guest experience is very important to us, and we will certainly forward your comments to the property to review the issues you reported. Our team is committed to making sure our guests have positive beach memories for years to come, and we look forward to the opportunity to serve you again.
Beautiful view and very clean!
Beautiful view and room. Very clean. I will visit again. The only two down falls where that the couch cushions are in bad need of replacements. When we sat on the couch there was little padding. Also the bed pillows for sleeping where flat as a pancake. Over all very impressed with staff and cleanliness!
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Cannot rent to singles under 25
4 night minimum required over Memorial Day and 7 night over July 4th
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