Pocono Lake, Pennsylvania
Evolve Vacation Rental
- english, french, german, spanish
Everything was great except the house not very clean and the house smelled musty.
Everything was great except the house was not very clean and the house smelled musty. Hot tub was a highlight and very relaxing. There was an abundance of sleeping spaces and the comforts were met for the most part. Thank you
Jennifer, thank you for your review! We're glad to hear you had a comfortable stay here, especially the hot tub. We apologize for the smell during your stay. The homeowners take feedback seriously and have hired a professional cleaning company to address this problem. They replaced the dishwasher and exhaust fan switch which may have contributed to the smell. Additionally, they purchased an electric Febreeze air freshener system that works for 4 months. With all the measures they have taken since your stay, we are confident future guests will have pleasant experiences here. Thank you for letting us know! Best, The Evolve Team
cabin oldish and overall not clean at all
The chalet could be very nice but it is a bit oldish. And most importantly we were shocked by the lack of cleaning on the house. It was absolutely not good. The towels looked used already, the sheets as well. The average smell was bad. The inside of each closet very messy and smelling (even kitchen). I won’t come back.
Nancy, we really appreciate you taking the time to leave this review. We are very sorry to hear about the cleaning issues you encountered during your stay, and have passed your feedback along to the homeowner. The homeowner is addressing the cleanliness with the cleaner, and has let us know that the dishwasher, which was not draining properly and caused the smell, has been replaced. The homeowners are dedicated to upgrading the home as time goes on, and we appreciate your insight. Thank you for bringing this issue to our attention - we hope that the measures taken since check-out have helped to make things right. Best, The Evolve Team
Great Cozy Birthday Getaway!
Great house, great location. Will definitely visit again in the future!
Great Mini Getaway
We just got back from the property earlier today. Everything was as advertised, and a great experience overall. The house is very spacious, and private. Hot tub worked perfectly fine.
Will definitely visit this property again in the future!
Clean rental Hot tub room nice
First of all the jacuzzi in the house didn't work, the owner said they would send somebody to come fix it. Never showed up. There was no cooking seasoning in the house. Every time I would book a trip every house would have that ready, there was no grill for the house. The best thing about the house was the wifi and TV . Everything else was average. Definitely never going back to this house ever again.
We are sorry the house didn't meet your expectations. However we do not advertise that a grill, or cooking supplies are available at the property, and you declined to pay the optional fee to use the jacuzzi when you made your booking. We appreciate your feedback as this helps us to make improvements for future renters. *Update - Note to future travelers - The hot tub room has been completely renovated with new tile and the hot tub has been repaired and is working great. The owners have even added a spice rack! ~ The Evolve Team