4 Master Bedrooms, 5 bathrooms (Sleeps 9)
Maga & Sergio
- english, french, spanish, italian
100% refund if canceled at least 60 days before arrival date.
Great location, Villa not so much! Better options in the area.
The Villa is very dated, with cracked tile in the kitchen, furniture is stained, no screens on windows (bugs constantly in house) and outdoor living area was heavily soiled with animal droppings (had to clean walkway, furniture, etc after moving in). Safes in bedrooms did not work. Hot water was scalding!! Sleeps 9 however only 6 dinner plates.
Lodged complaint to owners, they responded by saying we could vacate by 6PM for full refund. Not really an option for a group of 8 people to find new lodging on short notice.
Also not great for divers! No lockers available for gear, had to bring gear into living room every night, minimal hooks for drying equipment and wash tank was useless.
Also utilities ran more than expected even with no A/C used during the day.
Dear Mr. Hogg,
I do regret you did not have a positive experience regardless our efforts to comply with your various requests from the very first day of your stay when you were granted a free of charge early morning check-in place of the standard 04:00 P.M. check-in time.
You did not mention your complain about bathroom windows having no curtains nor the fact that it was promptly addressed by having the windows sanded, regardless the fact that the property is entirely surrounded by private land/yard, making it impossible for passers-by to see or look inside.
I do understand the discomfort of finding small animal droppings on the deck. Unfortunately (or fortunately) there is nothing much that can be done to avoid lizards, iguanas, birds and a number of other small visitors to keep off the property yard unless constant use of chemical repellent is made, which we firmly oppose.
I truly regret to contradict you as each safe at the property does work provided you use the specific key which the Property Manager hands over to guests upon request.
You are right indeed, hot water at the property is..truly hot. All outlets are however equipped with mixer faucet so that water temperature can easily be adjusted by turning the handle left/right.
You are also correct in saying that, as you were unhappy, we offered you a full refund provided you vacated the property by 06:00 PM.
What you did not mention is that it occurred on your second day of stay, which therefore gave you two full days to look for an alternative option.
I do respect your personal opinion according to which the location is not great for divers; it is however an undisputed fact that quite a number of the most prominent diving shops of Bonaire (namely Captain Don's, Buddy Dive, WannaDive etc) are located just next door or at a very short walking distance from the property facing the very same stretch of sea, as it can be observed on Google map.
As provided for in our Agreement utilities are charged upon guest's actual consumption by meter readings at standard Water and Electricity Bureau of Bonaire (WEB) rates. During your stay WEB indicated a total power consumption of 423 Kw, which, at a unit rate of USD 0.27/Kw resulted in a charge of USD 114.21 plus an amount of USD 43.03 for the consumption of 9.7 cubic meters of water. Shall you deem utilities' consumption to be higher than it should have been I will be pleased to file a claim with WEB to double check on it.
Great location, quite part of the town but close to everything.
Very responsive property manager, Terrence - any question was answered within minutes on WhatsApp. The villa is very spacious and nicely designed with great backyard facing the ocean. But all bathrooms need to be updated - all showers and sink faucets are old and don’t work properly. Kitchen is rather old as well. Also, it would be nice to have a washing machine.
Stunning location, beautiful views, diving and snorkeling right out of the house
This is a stunning location near Buddy Dive resort and down the street from Dive Friends who were wonderful to provide our tanks and helped us with weights. Lovely back roofed porch for meals and hanging out. The manager, Terrance was great, very responsive. The house was cleaned very well upon arrival and after the first week. Like all houses in the island, it requires constant attention for maintenance and this house is fairly well maintained. It could probably use a very thorough deep cleaning of all the corners, etc, and some paint, but these are not serious flaws that affect your enjoyment of this dream location. We loved it and will return. Highly recommended!
Great location and views. Roomy, but a little worn on the inside
Great location next to 2 major dive resorts with easy access to very nice dive/snorkle sites. The 4 bedrooms were spacious, making it very accommodating for large extended families or groups. The furniture, appliances, light fixtures, and tile could stand for an update. The grill was rusted out in the bottom and barely operational. An indoor table for meals, as well as a washer/dryer and a dishwasher would have greatly added to the vacation
A good stay with ripples
The house offers exactly what is in the description. Greatly located, a few minutes out the city, granting direct access for swimming and great diving.
The one thing to be aware is extra charges for utilities and tourist tax that can sum to hundreds of USD.
I our case the airport pickup did not happen as promized. Had to chase the owner in the mid of the night to get the property manager grant access with a delay.
During the stay were supported well.
Great location but photos are obviously quite old.
The home has great potential but everything is getting very old and worn out, from all the furniture to the air conditioners. The lounge furniture outside were either missing cushions or they were so worn out that they might as well not be there. Furniture was missing from the photos. There was not enough seating for the three couples renting the house. The whole house needs updating inside and out, including flower beds.
This being said if some of these issues are addressed this would be an outstanding vacation home. The location is great. The snorkelling in front of the house is amazing. Good restaurants close by.
The property manager Terence was very friendly and helpful. Greeted us at the airport, arranged taxi service for us and responded very quickly to any questions we had.
Located right next door two of Bonaire's main Diving Centers, Casa de Sal stands at a short distance from some of the most reknown Restaurants.
Grocery stores are also conveniently located just a few steps away.
Other Activities: Shopping, Health/Beauty Spa