Cabo Azul Resort, 2 bedrooms, 1 bathroom, sleeps 6 maximum
People were great
Terrible room with an even worse view
We were so pumped to spend our last night in Cabo at Cabo Azul (after an amazing holiday in San Jose del Cabo and in La Paz with friends and family). The pictures lead us to believe it would be amazing. We checked in and got our room early which we thought was great. We paid just over $600CDN for one night and couldn't wait. Then we saw the room. Considered to be a "blocked view". No kidding. We look at the back of the neighboring building and two giant air conditioning units. It is so loud we cannot use the patio and it is hard to sleep. An alarm goes off every now and again all night in case you are trying to sleep. Terrible value for my money and we will not ever stay here again or book with a management company on VRBO.
The resort itself is beautiful - the restaurants are delicious beyond words. You are taking your chances booking accommodations here so if the room means anything to you as part of your holiday do not stay here. We feel totally ripped off. I want my money back!
Thank you for taking the time to share your experience at our property. We are sorry you were disappointed in your view. We take our guest's comments very seriously and use them as an opportunity to improve our service. As such we have added 'Blocked View' to this listing.
Cabo Azul Resort is currently rated as 4 Diamond by AAA for our 'refined, stylish resort with upscale physical attributes, extensive amenities and a high degree of hospitality, service and attention to detail'. We are currently working on earning a 5 Diamond designation. All of our units are consistently beautiful with the interior of the rooms are amazingly decorated regardless of view. The “Blocked View” rooms offer a great opportunity to stay at this property at the lowest price points available. Unfortunately we cannot do anything about the neighbors or our air-conditioning units (they are necessary to keep our rooms comfortable).
We checked our notes on your reservation and had no complains regarding the room or your view while you were on property asking to be changed or upgraded to a different room type. Hopefully, you will stay again the next time you are in Cabo in a different room type category to enjoy a view as well.