The Suites at Fall Creek, 0 bedrooms, 1 bathroom, sleeps 2 maximum
Not great but okay
The construction of this property is mediocre at best. The walls are paper thin. When we first arrived we had an adjacent unit with a connecting door-had two screaming children-a baby and a toddler. I know they parents cant help-I am a dad too, but when I asked to move the clerk was not really helpful but did agree to find us another unit. The next unit was fine but we could hear every little noise from surrounding units. Paper thin-enough said. I think it was very overpriced for the quality. I have stayed in worse, and it's clean but certainly far from convenient or "quality". The other issue is that when I did approach the office I was hounded by a timeshare salesman.
Good Room - staff in main lobby can’t be bothered with you
The room was clean and what we expected. You are greated by a head management-type person with a clip board who confirms your name and stay. He took me to the check in 1/2 of the room, I completed that task. I was told to go to the second 1/2 of the room for my “free gift” and introduction to the facility and Branson. These people could not be bothered helping you. They kept asking if so-and-so was coming back soon so she could help me. Finally the man trying to pawn me off decided he could spew out the info to me. I was just disappointed in the treatment. We wanted to get our vacation started and in the end, we really didn’t need to go to this desk and could have bypassed the free reusable bag. Pool good/ hot tub also good. We didn’t use the game room or movie rental as my party was an older group.
Great Resort but lousy communication
I rented this property for 2 nights. Upon arrival we were sent to a room that appeared to be still occupied, the front desk said that it was listed as vacant tho. So we were sent to another room, which was great. But the next day we returned to our room from a morning outing, only to find maintenance trying to enter our room. He said that the room was listed in the system as vacant but obviously wasn't. Ten minutes later, security showed up and wanted to know why we were in a "vacant" room. We still have no idea what was going on but things eventually calmed down and we were able to enjoy the rest of our stay, rho a little worried that someone might suddenly walk in on us!!!