Palm Canyon Resort, 2 bedrooms, 1 bathroom, sleeps 6 maximum
Clean, easy to navigate, away from the bustle of downtown, just what the doctor ordered
An easy Uber to all the shops and dining in downtown. Hiking and golf out our door, what more could you ask for? The pool is awesome, heated, and the bar is convenient. Our villa was perfect. The staff was very courteous and helpful. Everything was absolutely clean and tidy, can’t wait to go back next winter!
Room was clean, staff were friendly, pool was great
My friend and I thoroughly enjoyed our stay. Our 2 bedroom was huge and had more than enough space, the pool was great, and had enough deck chairs, and the staff were very friendly. We didn't love that the hotel tried to sell you time shares as you were checking in or how slow the service at the front desk was, but they were helpful when you finally got to them. As a person without kids, I would say, you must be ok with kids to stay at the resort, as there were tons around all the time
Outdated 2 bedroom
We stayed in the canyon section which was the recently "renovated". Didn't look like it at all. Bathroom door didn't close completely, the AC was leaking water. When I called front desk phone rang at least 20 times before they picked up and it was to put me on hold for about 5 min. Front door looked like it had been broken didn't look safe. The room had a weird smell. Laundry room was tiny and the dryer I used to dry my clothes for an hour didn't even dry my clothes. The bath tub was unstable, felt like it was going to fall apart. Room had dead bugs in the living room. Very disappointed! Wifi didn't work at all , we stayed a total of 3 nights
Spacious Unit - cool and clean.
Facilities were great! Kid's loved the room we stayed in. It was spacious and AC worked well. Elevators were old and small. Parking was also farther if you have a tall vehicle.
Check in was at 4PM and it was long because of the construction going on. Staff was pleasant and respectful. For slides at the pool to close at 5PM, that was not fair. You barely check in and don't have time for kids to enjoy the slides. (NOTE: they did keep the slides open until 7PM this day and that was so nice of the facility.) Gym was a nice feature. Had a half court basketball in it. Gym was decent size.
Really enjoyed our stay.
Old and slow
The property is not in very good shape. old cabinets, appliances, and paint. Looks like when they fixed things they went with the cheapest solution instead of making things right. staff was not very knowledgeable. Air conditioning was not very cold in multiple rooms. Trash was left in hallways all day even though housekeeping had been through the floor. You would think that some staff would pick up trash that people had left by the elevator. Waited all day to get my room moved and then it never happened. The one redeeming aspect of the property is they have a great pool.
Very clean apartment
The apartment was beautiful and very clean, the views were of the mountains and just gorgeous. The wait to check in was lengthy, and the reception forgot to use the pager they gave us but we sat by the pool, which was very cloudy - you could not see the bottom. However all in all a very pleasant stay and I would recommend for anyone wishing to visit Palm Springs!