Owner's Response: This is a very interesting review, though perhaps not so surprising from this guest. During his month long stay, there was never a mention of any of the issues stated here. Every conversation was cordial and positive. We believe the review has its roots with his departure. We do not normally charge a cleaning fee for our guests, however we do ask that the apartment is left picked up & tidy, with trash in containers, perishable food discarded, wet towels placed in the bathtub, dirty dishes placed in the dishwasher & started. Guests are not required or asked to perform formal or extensive cleaning. This guest left the apartment completely opposite of “picked up & tidy”, with a sink full of dishes (almost every dish provided), perishable foods (& dishes) in the refrigerator, trash & dirty dishes throughout the apartment; even a used male contraceptive on the nightstand. We provided pictures to the guest, showing how the apartment was left, along with a copy of our rental agreement & charged him a cleaning fee. He did not believe that a cleaning fee was fair, & that all of these services are provided with a hotel. Our conversation did not improve, ending with each of us holding to our opinions. We have never received a complaint regarding the light. There are 5 windows & 2 doors with glass inserts. In comparison to similar English basement units; this apartment has a lot of natural light. The owner of the house does live in the main house, & there are wood floors. We have not had other guests comment on noise, but it is certainly something that can be looked into. This guest stayed the month of August. No heat was not operating during this time. The AC unit is mounted in the window across from the bathroom, perhaps this is what he is referencing? Again, we can look into this to see if the unit is making excessive noise. We do not know of any hotels in Washington that would provide the same amenities that this apartment offers at the rate extended to this guest. He paid $73.33 per day for a one-bedroom apartment with private bath (with jetted tub), a full kitchen, satellite TV in the living & bedroom, a large living room & laundry facilities. It is located 2 blocks from the Metro (U Street/Cardozo) station just north of the White House. Daily housekeeping, is not provided an amenity common to a hotel, but not a vacation rental. We believe the Hydeaway apartment offers a lot of value, convenience & a much different experience than this review suggests.