- english, spanish, portuguese
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:21
Canceled bookings will not receive a refund
good location;close to Gulf
Santa Maria is a short walk to a road crossover and then a couple of minutes to a nice sandy beach. Great for morning and evening walks. The condo itself is not in a great location as it is right next to the swinging entrance door to the pool. In order for the door not to close with a loud bang, someone needed to stay and catch the door. Most people did not. Two of the windows had algae growing on them and we had to buy a cleaner with ammonia. The carpets also needed a cleaning but that was beyond what we thought a renter should do. Each time it rained the lanai deck would fillup with water. The rental manager said they would provide us a mop but never did. We just used a swifter to push the water off the deck and waited for the deck to dry.
On the positive side we really enjoyed the layout of the condo. The kitchen was well stocked with cooking utensils. Nice to have a full size washer/dryer. Parking was convenient. Very short walk to a strip shopping center with several restaurants and a good ice cream shop. With the negatives listed, the cost of the condo did not make it a very good value.
poor customer service
My family of 5 stayed at this condo for 5 days. The facilities were clean and nice. However, the refrigerator in our unit did not work. As per instructions for the condo, we waited til after 2 full days to make sure that the refrigerator wasn't "just not cold enough" and actually wasn't working. After contacting the office, a repairman was sent to look at it. No repair made, no replacement. Had to go buy a cooler, throw out food and drinks, and spend vacation time going to the store every single day (even with a big cooler, food and drinks for 5 people takes a lot of space.) Due to the holiday, wasn't able to get back in contact with the office for a couple days after getting home. They have only given us a $75 refund. We threw out more than that just in food and drinks. I understand mechanical breakdowns, but the customer service is severely lacking and quite disappointing!! Not the way I wanted to spend my hard earned vacation, nor my time afterwards. Also, public beach access my butt! Closest access was over a mile away. Misleading description of the property.