- english, spanish, portuguese
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:21
Canceled bookings will not receive a refund
Roomy. Easy check in and out
Unit as expected. Please address items below...
Plunger is broken. Replacement needed before plumber is called. Televisions are antiques. Today’s Smart TVs are not only affordable, but expected by anyone under the age of 70. No lightbulb replacements available. A floor mop is another cheap option that is not presenty offerred. Not asking a lot in return for price of rental.
Would not rent this unit
Santa Maria Harbour Resort is a great place to vacation. The pool and the area are perfect and near to the beach. We rented the unit in March 2018 and this is first time that we were extremely disappointed. This unit was not clean, in fact we had to purchase cleaning supplies and do the cleaning ourselves when we arrived. Nothing in the unit worked very well. The dishwasher, bathroom faucets, including water flow in stall shower, the AC, and the washer. Most of the appliances were so loud that it was impossible to remain in the unit when they were on. The mattress and mattress cover were all stained and the pillows should have been thrown out. The dishes were all chipped and the cabinet shelves were dirty. In entire unit needs a deep cleaning.
There are many nice units for rent at this resort but this one was awful!
Do yourself a favor and do not rent this unit. The owner and the management should be ashamed.
Great location: close to beach and shopping, etc. Lots of space in room 203.
On the downside:
-property mgt [Bay Pointe] no longer involved, but no mention of this in info left in room. Need to update the information left for guests so they know who/where to contact for assistance.
-dearth of material left in kitchen & bathroom to begin stay [eg. 2 faceclothes, no dishtowel, etc]. This is not hard to do, just needs someone to pay attention to what they are doing.
-bathroom shower doors in small bathroom need to have mould removed; they look "grubby".
Some bleach & a q-tip will do the job.
On the upside:
-great balcony, great view from room 203.
-inside has lots of space and is well laid out; great for entertaining any guests, etc.
-location is close to beach and shopping amenities, restaurants, pubs, etc; very little driving required.
Will come again.
Don't waste your money here. The unit is old, dirty and has very noise appliances.
This is the first bad experience we had with VRBO. It's very disappointing!!
We went with our family for the week of July 4th to the Santa Maria Harbour Resort in Bonita Springs. Just so you know, the unit does not have direct access to the beach so you have to walk or drive to go to the nearest beach. So that was what we did. Not a big problem. The real problem was with the unit itself. The place is old and they need to do some serious improvements.
No one checked with us to see if we need anything or if things were working in the unit. Not even a phone call. When we were driving on our way to the place my husband called to make sure we had the correct information for the place and to confirm the code for the gate. The woman who answered the phone was either having a bad day or she is extremely rude by nature. We decided to ignore that assuming she was having a bad day.:)
We found out right way that the shower in the Master Bathroom does not work!!!!! There's NO water pressure and it was impossible to take a shower. We all had to alternate to take a shower in the guest bathroom that has a very small tub/shower configuration. You can't really move inside the shower and you have to stay sideways in order to take your shower without bumping into the shower head or doors.
The appliances are very old and the dishwasher does not work well. It makes a VERY loud noise so we decide to turn it on when we had to leave the unit because we could not stay in unit and watch TV with the noise. The same thing with the Washer that for some reason it is also very loud when it's on. The AC is also very loud!!!! The place wasn't clean!!! I could not believe my eyes!
We had to wash all the dishes and sheets before we used. The comforters had holes and there were no extra sheets or pillows available. Anyway, this was our frustrating experience with the Santa Maria Harbour Resort. It's sad these people think this is a vacation rental place. Don't waste your money here!!