Lakefront Home On The Gravois Arm
Check-in: 4:00 PM
Check-out: 12:00 PM
Minimum age of primary renter:25
This was a great getaway even if we didn't catch any fish. Property was clean and set up very well.
Great As Usual
We had a great stay as usual. Very clean, comfortable, and roomy. And you can't beat that view!
Remove your own trash....really!!!???
Property was amazing outside of spiders everywhere and I mean everywhere. I guess it is the lake, right?. All was good until i noticed in the check in procedures that the owner expects you to take your trash. Dont let this guy fool ya, he will not tell you that he expects trash to be removed until after you pay in full. NEVER disclosed ahead. Some may not think it is a big deal but hell yes it is. Not only was I not informed, I paid $700 for 4 nights and therefore I think he is making pleanty to pay for trash service. Plus, who has room in a car that is packed for travel to put 5 bags in it and drive it 400 miles home. (That was his suggestion) Beyond absurd. He will try to make you pay an extra $20 for trash removal but wont give you the option until you push his hand. I didnt pay it and stood on principle. Take that $20 up with the property damage insurance. Only problem we had except fridge was dirty. I loved the place but the owner was a pain in the ass over 5 bags of trash so I will locate a new property for next trip
To our future renters: We love the opportunity to share our slice of heaven with others. I am happy to say that in 4+ years, we have never had a bad experience until Linda. If you read nothing else – please know we want to make your stay as enjoyable as possible. And please note, even with her comments, she still gave us 4 out of 5 stars so it must not have been that bad. The trash was the icing on the cake. Linda called or texted multiple times prior to her trip with lots of questions and expectations. I was happy to quickly respond to each of her requests as I assumed they came from a place of excitement for the trip. Once she arrived, I learned that it was probably less about excitement and more about trying to find things wrong and to complain. I remained positive and upbeat with her multiple contacts each day. I wanted to do whatever I could to ensure she had a nice time. It was not until day 3 of her 4 day stay that she raised the question about trash. I reminded her that it was clearly outlined in the check-in procedures she received prior to her stay. She was unwilling to discuss any possible mitigations. I provided a location she could take the trash that was less than a 5-minute drive but she would not consider this option. She had a mid-week stay so after fees were deducted, it was well under $100 per night. In a final plea of desperation, I asked if she would be willing to offset the cost of the trash removal I had to pay my cleaning crew. I provided her a copy of the invoice, so she would have confirmation I was not fabricating this charge. She texted me several explicatives, was incredibly rude, and declined to help at all from the situation she created.
Lake of the Ozarks is beautiful - this property can be hard to find but Mike has a strategically placed sign. Spacious and comfortable, exactly what I needed. I felt the cleaning fee was somewhat high - check out requirements consisted of stripping all used bed linens, washing them and trash removal for the entire stay.
Thanks so much for your feedback Angie. Being a rural setting... we don't have trash service. It's one of the down sides to getting away from city life. Sorry for the inconvenience.
Sorry if our checkout instructions were not clear. We only ask that you started the first load of laundry because the washer cycle takes a bit and it gives the cleaning crew a head start. They would have finished the rest of the laundry. I shopped cleaning crews and $95 was the cheapest one I could fine. There is no mark-up. Sorry again that you felt it was too high. I will continue to search for a lower cost alternative.
Another Great Stay
We had another great stay at Mike's lake house which is always very comfortable and accommodating. We always try to stay here when we visit the Ozarks!
Great place to relax
We had a great time staying here, the house is well kept and provides great views of the lake. Dock was perfect. Thanks for the hospitality Mark!