Owner / Manager
Great Location; Close to Beach; Terrible Rental Agency
Location was great, just steps to the beach; Easy walk to restaurants, grocery store and shops. Small condo complex; very quiet with minimal other guests. Condo was an interesting layout with 2 queen beds in the master bedroom, and a side view of the ocean, aptly noted in the details.
Would have provided a better rating for the condo if I had a better experience with the reservation agency - Central Reservations. I won't ever again rent a condo which uses them as a rental agency. Would have canceled this reservation if I had any faith that I would have received a refund. The agency changed the terms of the agreement, after I paid in full. Then, they blamed HomeAway, told me it was my problem to deal with HomeAway, then hung up on me. Not a great customer experience.
I am sorry that did not have a good experience with us. From what I understand, Homeaway had a check out time error on their website for this property. Our check our time is 10am and they had 11am. We contacted them regarding this and they did not know where they got the 11am checkout as it clearly states 10am on all of our information. Your paperwork from us had the correct times. If it was not one of the busiest weeks of the season, we would have been happy to grant you a later check out for the error. Unfortunately there was another guest checking in on the same day so we were not able to do so. We pride ourselves on great customer service and would never hang up on a customer.
Plenty of room, great view of the ocean and very clean.
Great place, at a great price.
This property was great!! The condo was in a great location with a very nice view. Everything was clean and well maintained. We would definitely stay there again
We're glad that you enjoyed your stay and the property met your needs. We look forward to your return.