3 Bedrooms, 2 Full Bathrooms, Sleeps 6+ Accepts Paypal
Chris and Jenny
Check-in: 4:00 PM
Check-out: 10:00 AM
Things to be aware of during your stay: Please report any faulty appliance or loss of service as it occurs. We pride ourselves on excellent and responsive customer service, but we can’t help if we don’t know about it. Example: You lost WIFI for 4 days and didn’t report it until you were checking out. You leave unhappy because you could not go online, and we are unhappy because we lost a customer. Our modems and routers need to be re-set occasionally due to heavy usage and it only takes 5 minutes to get everything running again. And yes, coffee makers, blenders, toasters all go bad at some point. We have plenty in stock to swap out on the spot. But it can only be done if you tell us. Have a problem? Email: firstname.lastname@example.org Our floors are mopped clean before you arrive. However, natural stone floors, unlike carpet, cannot absorb dust. Dust and sand blow in every time the door is open, and it is also carried inside by your shoes. We have floor mats outside and inside the unit to clean your shoe bottoms before entering. It is natural for your bare feet to pick up dust by the third day of your stay with us. Bringing a pair of slippers to walk around the unit is recommended. Please do not use face cloths or hand towels in the kitchen or to wipe up spills on the floor. We provide paper towels and a kitchen towel for that purpose. We supply WIFI, but we do not provide telephones, computers or laptops WIFI Usage: Please be aware that illegal downloading of copyrighted material by our guests while using our WIFI is prohibited. If this activity is flagged by Comcast and we are sent a legal notice (they are very specific with date and time of use as well as the material accessed), we will forward our guest information to them so they can contact the illegal user directly. Please do not do anything in our condo that you would not do in your own home. Security: Please be mindful of your personal belongings. When leaving for the day, please make sure the patio doors are locked. Make sure you have the condo key with you at all times. A service call ($75) may be charged if you lock yourself out. Cost to replace a lost unit key: $75 Cost to replace a lost Club House/Pool key card: $40 Supplies: All properties are equipped with initial setup of supplies such as of toilet paper, paper towels, and trash can liner. Tenants must furnish, food, cleaning supplies and personal items for the rental period. All linens are provided by Sun Lake Rentals and are included in the reservation cost. Chris and Jenny will assume no responsibility for any articles left on the premises by the guest. Any items requesting to be returned are subject to all shipping costs paid by the guest or a $25.00 service fee, whichever is greater. Linens: An initial linen supply (one set of towels including one bath towel, and one wash cloth per number of persons the property sleeps and one set of sheets per bed) will be provided. All beds will be made. Kitchen linen include one dish cloth. Any lost or damaged linens will be charged to your damage deposit. The following is a price list for replacement of stained (EX: blood, bodily fluids, food, makeup, sun tan oil or lotions) or missing linens: SHEETS: Twin (flat or fitted) $8 Queen (flat or fitted) $12 King (flat or fitted) $15 Pillow cases $3 TOWELS: Bath: $6 Hand $4 Washcloth $2 Bath Mat $4 Please make sure that if you bring the bath towels to the poolside, you bring them back to the unit. Missing towels post checkout will result in charges against your deposit. We are not a hotel and do not provide maid service to the condo. If you want fresh towels or sheets during your stay, you will have to put them in the washer and launder them. Insects Please do not leave the front door or patio sliders open as insects will make their way into the unit. Please make sure all food items in the kitchen are covered. Otherwise, sugar ants will appear. If this happens, please email me for some Terro ant bait traps. They are very effective and will take care of the ants in 48 hours. Report any broken dishes or malfunctioning appliance as soon as possible, via email(email@example.com). Most likely you will not be charged. It makes life much easier for our staff and the next family renting the unit. EASY CHECKOUT PROCEDURE Check out time: 10 AM Overstays and Late Checkouts: Check-In time is 4pm. Checkout time is 10am unless a later time was approved by written authorization of Manager. If Guest(s) does not vacate the property by 10:00am, then a $100 fee may be charged to the credit card on file. Our cleaning staff arrives shortly after 10:00 and need enough time to get the unit ready for the next guests and/ or scheduled maintenance. We have a tight schedule and appreciate your help and understanding. Guest agrees to increase the rental rate to $300/ night for any days and nights the premises are not vacated by check out date and time as defined in the License Agreement. We would ask that you leave your property in the order that you found it; this includes, but is not limited to, the placement of interior and exterior furniture. Please insure that no dirty dishes are left in the sink, dishwasher. All kitchen items should be clean and returned to the cabinets. Leave all dirty towels on TOP of the washing machine. Our cleaning staff will wash them. Put the bedroom TV remote on top of the dresser, and the living room TV/Cable Box remote on top of the coffee table. Make sure all patio doors and windows are locked and secure. Turn off all lights when you leave the unit. Trash: Please help us in keeping this area as beautiful and pristine as possible. Throw out ALL the unit garbage in the dumpster by the parking lot as you leave. Keys: Leave the (2) key cards in the box inside the door before you leave. If the keys are lost or not returned, we will have to charge you $40 per card key to replace it. Put the door key back in the lockbox. To close the lockbox cover, you will need to put in the code and pull down on the OPEN button. If you mis-key a number pull down on the CLEAR switch in the middle and try again. If you are unable to put the key back in the key box when checking out, please leave the key and key box cover in the box with the key cards on the inside of the door and make sure the door is locked when you leave. Lost condo key: $75 replacement cost.
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
First experience booking with Home Away. Experience was excellent. Condo was clean, fresh and no surprises. Location was off route 192 and easy to and from Disney. My 7 year old grandson asked if he could stay permanently! The grandkids loved the pool. Would definitely stay next trip to Orlando.
Exactly as pictured
The condo was absolutely perfect for our trip. So close to Disney, restaurants and grocery stores. We will definitely be back! It was so much more comfortable than being crammed in a small hotel room and we saved money by renting here over a hotel! The owners sent us a detailed package of information the week before our check in date so arrival was a breeze. We will definitely be back!
The space was great and also the location. The amenities inside were very worn and uncomfortable.
I was surprised by the VRBO upon entry, it did not look like anything in the pictures. When I talked to the owner he said they have several and just assign one of the moms units not necessarily the one in the picture. We received the 3b 2 bath unit which we requested and the space in this unit is nice along with a full sized working kitchen. Since we were there for 10 days that was great. But that’s were the nice part ended. The white coach (requested a u it with a dark coach) was impractical for this mom and her boys. When you sat down you felt the springs and it kept separating. Couldn’t eat at the dining room table because it was ready to fall down, very rickety. Showers were only luke warm and you had to wait 20 mins before another person could take their turn. When I washed my sheets I the master bedroom I found out why I had not been sleeping well-the mattress had been turned over and we had been sleeping on the hard frame side. It was a pillow top mattress so it was not able to be flipped. When I called I was told I was the first to complain about it. He asked if I wanted someone to come flip it back. My answer was no because I didn’t know why it was flipped in the first place and asked for a new one. We got a different one which was just as worn out as the rest of the furniture in the place. The entire time we were there I was worried we would be the ones that would be the end of the many worn out pieces of furniture. I didn’t expect brand, luxurious furniture but I expected it to be better than it was. Again great space and location but corners were cut everywhere possible making it uncomfortable and stressful.
Well priced for the space. Clean and open unit. Close to Disney Parks and shops.
Save the money, stay at this place!
This place was everything we could have ever wanted! It was close to the parks, shopping, food, and anything else we needed! We had some friends stay in Disney hotels and they paid quite a bit more for far less. We would recommend anyone to look at this place and have that extra money to do more fun things! Chris and Jenny were amazing hosts as they were very easy to work with and always responded fast to our ever so many questions prior to our trip! Thank you both for such an amazing week!
Nice and roomy ...it was clean and spacious. My only complaint is that the pillows were awful
It was just what we needed with great space but could have used some nicer pillows
All our Sun Lake condos have views of either the pool, lake or conservation area. Amenities include heated swimming pool, hot tub, a lighted tennis court and gym facilities.
Sun Lake is adjacent to a mall that has a supermarket and liquor store, for those who want to eat in. Otherwise, there is Italian and Chinese food as well as a Subway, Outback Steak House, Buffalo Wild Wings, Taco Bell, Red Lobster and Cracker Barrel restaurants. There is also miniature golf down the block and a Super Target 2.5 mile away.