100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Interior of rooms are updated, cute.....ext needs it
I would definitely stay there in the future
We are so glad you enjoyed your stay and we hope to see you again soon
Sea Shells Beach Club
You get what you pay for. Although I expected more
You get what you pay for. Attached photo is from next to the bed after dabbing up a little water. Shower wall and the toilet that was "sanatized for your protection" had foreign hairs on it. Shower curtain had dirt as well. Building has multiple code violations including nonfunctioning emergency exit lights in the stairs, nonfunctional motion activated stair lights, no elevator certificate or placard in a conspicuous location. Bed was akin to sleeping on the ground. Web site lacks any detailed information.
Excellent view, pool appears to be heated as well.
My apologies that our resort did not meet your expectations. Being the winner and recipient of the Superior Small Lodgings White Glove award for cleanliness, had the front desk been made aware of any issues, we would have immediately sent housekeeping and/or maintenance to your room to address the issues in the bathroom and if you found the beds to be too firm, a softer mattress topper could have been supplied to you during your stay. With being a 4 star plus rated on numerous sites, including Certificate of Excellence winner on Trip Advisor, we do everything we can to make everyone's stay here as top notch as possible. The stairwell and motion detector lights were all in the process of meeting the County and State Codes for Compliance for Turtle Nesting Season. Flashlights are provided upon request for any guest that is uncomfortable with the darkness of the property during Turtle Nesting Season. I am confused by the "no elevator certificate or placard in a conspicuous location" statement. Inside the elevator, located directly below the firefighter operations and directly above the floor push buttons is the Florida Certificate of Operation Public Notification that the elevator passed and is up to date on all inspections. The outdoor pool is heated, year round. Also, numerous other amenities such as boogie boards, beach chairs, beach umbrellas, beach bikes, etc are available and can be signed out at the front desk, so that guests can get the best experience possible while vacationing and staying on the beach with Sea Shells Beach Club.