- english, spanish, portuguese
Canceled bookings will not receive a refund
The property was exactly like the pictures. Very roomy and comfortable for my family vacation. The pool was spacious and very pretty at night.
Adequate, but no frills
My Wife and I attended with 3 adult children 18-20 and two of their friends 21. April 19 - May 03 2019
The property inside was very clean and bright. It only has three bathrooms, but ours was an ensuite, and since the kids travelled for free, I really didn't care that they had to share.
If you are splitting costs with another couple, the limited bathrooms will be an issue - someone will get the dirty end of the stick.
Carpets are worn and stretched
Mattresses are horrible; despite the cheap mattress pads, you could still count the springs with your back.
The Kitchen Dish ware was limited and very worn, plates and cups were of low quality and were very well loved, the four plastic cups for pool side were scuffed and scratched.
Pots and pans were limited
Cookware was also limited.
Cooking was a challenge, to say the least.
No BBQ on site, rental for BBQ was high enough that it was cheaper to buy a new one at Walmart.
We found bags of charcoal in the Garage, but no BBQs to use them, so we surmise that others also bought BBQ / Hibachis in the past, but I guess the Cleaners take them with?
Zero Office amenities on the premises; our past rentals through VRBO had these appointments, so we just expected them - however; as they were lacking, we just bought a printer ($32 at Walmart so BFD) and the basics so we could stay up to date on work back home.
Televisions were microscopic in the bedrooms, 32" units, just about useless in the Master as you had to cross the room to see anything, mounts and positions meant trying to move stuff around in the rooms just to see.
The grounds were dried out and dying, in ground watering systems weren't working for some time.
A few tears in the patio screens, lots of insects inside, but the steady stream of lizards kept them in check.
No Pool "toys"
On arrival, which was late in the evening due to flight delays, we first rescued the lizards that had fallen in the pool, the next morning we spent about 4 hours cleaning the filthy pool deck and the ring of black mould around the entire pool. Then we had to fill the pool about 10" for lost water.
The property reeks of cut corners and minimizing of costs in order to pull as much out as possible.
Why not complain? Why bother - they know what they are doing, it was an obvious discount operation, not like it was going to be fixed without huge disruptions during our stay.
My family and I had a great vacation experience in this home.