Conveniently located close to the 101 & 405 Freeways. Spacious home, beautifully furnished with a lovely combination of modern and Spanish mediterranean decor accents for a serene and peaceful vibe. Huge modern kitchen with large marble island, stainless steel fridge and Keurig with pods. Two California King beds, one full sized bed, double walk-in closets and brand new berber carpet. Master bath has a jacuzzi tub and a large rainforest shower. Home has 2 fireplaces and a laundry room with washer and dryer.
- Half Baths0
- Min Stay2 nights
3 Bedrooms, 3 Bathrooms, Sleeps 6
- Calendar last updated:
- Nov 6, 2018
Pool / Spa
Check-in: 4:00 PM
Check-out: 11:00 AM
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Very disappointing. Rats in the backyard.
The photos of this house do not show the discarded furniture all around the patio and the side of the house. Day and night, rats were running on the patio area. There were rodent traps placed around the patio, but were ignored by said rodents. The patio looked like a dumping ground for whatever was left behind by previous tenants, including a new sofa and chair set still wrapped in plastic. The garbage cans were full when we arrived. This was my first booking of HomeAway, and I was hoping for a backyard to enjoy the California Lifestyle (indoor/outdoor). Not at this house. I have lovely photos of all the trash though. What a dump. Not worth the money. Is this indicative of how homes are chosen for HomeAway? Would love to be contacted by someone from HomeAway. My only take away was don't do HomeAway. But, maybe it's just this house out of the thousands listed worldwide?
The communication from this guest was lacking to say the least. I have always strived to provide my guests with an enjoyable stay and usually that has been the case. I always take care of any issues with a sense of urgency, all issues are addressed within 24 hours. Had this guest sent a single communication with her concerns during her stay, this would have been handled right away. In fact, I only learned of the issues when I checked in with the guest to see how their stay went. Upon learning of the issues the guest had, I immediately sent in an exterminator and had the one piece of patio furniture removed. I want to note, during my time at the home (a full day to address the issues), I did not see any rodents, nor were the conditions anywhere close to the guests description. The guest did not make any mention of the interior of the home, and I frequently get positive feedback about the home. I would also like to add that I currently have a 4.9 out of 5 rating (from 50+ guests) on a separate rental site. There is no way I would have that if the property were nearly as bad as this guest described. As an example, please see the following review from a recent guest:
"Not only a perfect location but a perfect home for us.. A huge chef's kitchen flows beautifully into the eating area and a very large family room with extraordinarily comfortable wrap around sofa . It's all complimented by a large smart TV. And I must say that Erika responded immediately to any questions we had about her beautiful home. We will definitely be back."
It is my hope that future guests will not be deterred by this dramatized scathing review that was unjustified. The home is truly beautiful and I am very responsive and accommodating to guests to ensure their stay is enjoyable.
Property is spacious but in need of updates.Fresh linens, new window treatments and carpets are desperately needed.
We enjoyed the stay at the house and for us the location is wonderful. Parking is no problem and we especially thought the kitchen was great. Would come back again.
Excellent property in many ways.
Clean, well furnished, easy access to the freeway, modern, comfortable, well appointed. This makes a great rental. The master bedroom and bathroom are exceptional. Hot tub and big shower, lots of room. The kitchen is huge and well laid out, big dining table. The bedrooms are all separate, beds are very comfortable, with plenty of blankets and pillows. The management is not obtrusive and very easy to deal with. House is close to Ventura Blvd. and all the many shops and amenities it has to offer. You won't go wrong with this rental.